KIRSIANA PACHECO

• Assisted in re-listening to judges audios and inserting them into the correct team files for Jv Cheer State Championships.
• Renaming music files as they got sent through after team performance and turning in team deduction and score sheets to announcer.

• Ran the Chsaa Instagram, capturing behind the scenes content and interacting with fans, families, workers, and volunteers.
• Posting the game updates to maintain audience attraction.

Assisted MSU Denver Admissions as a social media ambassador for several months, gaining valuable experience in media production and content creation. Gained hands-on experience in social media strategy and digital storytelling. Learned how admissions engages prospective students and the significance of authentic content in university representation.

• Created compelling content for social media platforms to enhance university visibility.
• Monitored engagement metrics to assess campaign effectiveness and inform strategies.
• Collaborated with marketing team to align messaging across various digital channels.

• Assisted in event services and ticket sales for Colorado Rockies. Gained foundational knowledge of sports industry operations and fan engagement. Connected with diverse professionals to enhance understanding of event coordination.
• Supported customers in navigating ticket purchasing processes and addressing inquiries to improve overall experience.
• Delivered comprehensive insights on game schedules, promotions, and seating arrangements to enhance customer experience.
• Applied advanced problem-solving techniques to effectively resolve complex issues related to seat changes and cancellations arising from unexpected events.

• Implemented new local marketing calendar after corporate training, increasing seasonal promotions' effectiveness with measurable results.
• Led crew training on leadership and operations best practices learned from corporate, improving shift adherence and team performance.
• Managed social media content and promotions to increase local engagement draw in more customers.
• Coordinated and executed events and food truck bookings, improving event turnout and revenue.
• Supervised and trained crew members to enhance service quality and shift efficiency.

• Led daily practice sessions to refine technique and increase routine consistency across levels.
• Choreographed competition routines that boosted family attendance and participant retention.
• Communicated athlete progress to parents through regular updates and structured reports.
• Developed individualized training plans addressing physical and mental skill gaps for measurable athlete growth.