Kira Riddle
Pueblo West
Summary
Outgoing Hairstylist skilled in studying facial features and hair condition to determine hairstyles and treatments for individual clients. Upsells salon products and promotes business to exceed sales goals. Engages in light conversation to establish trust, likability and loyalty with customers. Friendly professional dedicated to providing exceptional service to clients through delivery of beauty services. Energetic professional with excellent skill and technique. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Hair Designer
Sport Clips
Pueblo
11.2021 - 10.2024
- Provided expert haircuts and styles for diverse clientele in a fast-paced environment.
- Advised clients on hair care products and styles to enhance their appearance.
- Maintained cleanliness and organization of the salon to ensure a welcoming atmosphere.
- Collaborated with team members to improve service delivery and customer satisfaction.
- Utilized professional tools to perform various hair treatments and services effectively.
- Engaged with clients to build rapport and foster long-term relationships at the salon.
- Maintained up-to-date knowledge of current trends in the industry through continuing education courses.
- Evaluated hair condition to determine best treatment options for each client's individual needs.
- Provided excellent customer service in a timely manner.
- Developed creative styles for clients based on their individual needs.
- Demonstrated expertise in performing haircuts for women, men and children.
- Maintained accurate records of customer service histories.
- Performed scalp treatments such as deep conditioning masks or hot oil treatments.
- Applied hot towel treatments.
- Operated cash register accurately and efficiently during checkout process.
- Utilized knowledge of various hair care products to recommend appropriate solutions to customers' needs.
- Ensured that all tools and products were properly sanitized before use.
- Upsold additional services or products to enhance customer experience.
- Trimmed, cut and shaved using clippers, razors, and scissors.
- Shaved and trimmed mustaches, beards, and sideburns.
- Educated customers about proper hair maintenance techniques between salon visits.
- Greeted customers in a friendly manner and provided professional consultations.
- Organized and maintained cleanliness of the salon environment.
- Sanitized workstations and salon equipment to reduce risk of infection.
- Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.
- Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Pursued continuing education and training to stay up to date with new trends and techniques.
- Styled and designed traditional and contemporary hairstyles for men and women daily.
- Sold conditioner, shampoo, hair treatment, and styling products to educate clients on proper hair care.
- Trimmed and styled hair for weddings and special occasions to help clients look and feel best on big day.
- Set up workstation and treatment room with products, equipment, and supplies to facilitate services .
- Employed styling techniques and hair product routines specifically tailored to Afro-textured hair.
- Kept work stations clean and sanitized scissors, combs and other styling tools.
- Customized styles, services and products to suit client needs and maintain customer satisfaction.
- Operated cash registers to receive payments from patrons.
- Updated and maintained customer information records and beauty services provided.
- Shampooed, conditioned and dried hair and scalp or hairpieces.
- Massaged and treated scalp using hands, fingers or vibrating equipment.
Cook and Cashier
North Shore Marina
Pueblo West
04.2021 - 10.2021
- Maintained high standards of cleanliness in kitchen and food preparation areas.
- Managed food inventory and ensured compliance with safety regulations.
- Operated kitchen equipment efficiently to maximize productivity during peak hours.
- Monitored food quality and presentation to uphold customer satisfaction standards.
- Developed positive relationships with staff and customers to enhance service experience.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Followed established procedures and requirements for safe food handling, storage and service.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Organized storage areas for efficient usage of space.
- Carried pans and trays of food to and from work stations, stove, and refrigerator.
- Managed portion control using correct utensils during preparation and plating.
- Resolved customer complaints regarding food quality or services provided.
- Coordinated orders to expedite food from kitchen according to cook time and delivery time.
- Monitored stock levels of food items and ordered more when necessary.
- Performed basic administrative duties such as inventory management, ordering supplies.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Set up work stations prior to opening to minimize prep time.
- Monitored temperatures of prepared food and cold-storage areas.
- Handled advanced thawing and food pre-preparation for upcoming meals.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Processed customer transactions accurately using point-of-sale systems.
- Managed cash register and balanced cash drawer at shift end.
- Assisted customers by answering questions and providing product information.
- Maintained cleanliness and organization of checkout area and merchandise displays.
- Collaborated with team members to ensure efficient service during peak times.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Followed company security procedures for handling large sums of money.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Maintained work area and kept cash drawer organized.
- Processed customer payments quickly and returned exact change and receipts.
- Answered customers' questions and provided information on store procedures or policies.
- Checked personal identifications during alcohol and tobacco sales.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
Hairstylist
Supercuts
Pueblo and Pueblo West
03.2015 - 04.2021
- Delivered exceptional haircuts and styling services to diverse clients.
- Consulted with clients to determine desired hairstyles and preferences.
- Maintained cleanliness and organization of workstations and tools.
- Performed hair coloring, highlighting, and treatment applications.
- Educated clients on hair care products and maintenance techniques.
- Collaborated with team members to ensure smooth salon operations.
- Managed appointment scheduling and client flow efficiently.
- Stayed updated on the latest trends in hairstyling and techniques.
- Greeted customers, answered phones and booked appointments.
- Maintained cleanliness of work station by sanitizing tools and equipment between uses.
- Provided consultations to clients about their desired hairstyle and hair care needs.
- Educated clients on proper home hair care maintenance techniques.
- Organized scheduling of appointments throughout the day.
- Assisted other stylists with busy periods in the salon.
- Developed relationships with new clients through referrals from existing customers.
- Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.
- Pre-booked future appointments to increase repeat business.
- Recommended products to clients based on their individual needs.
- Managed cash register transactions during checkout process.
- Demonstrated knowledge of health and safety regulations in the workplace.
- Applied highlights, lowlights or other coloring techniques.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Tracked inventory of supplies used for styling services.
- Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
- Sold conditioner, shampoo, hair treatment, and styling products to educate clients on proper hair care.
- Styled and designed traditional and contemporary hairstyles for men and women daily.
- Pursued continuing education and training to stay up to date with new trends and techniques.
- Trimmed and styled hair for weddings and special occasions to help clients look and feel best on big day.
- Advised clients on how to maintain their haircuts between visits.
- Set up workstation and treatment room with products, equipment, and supplies to facilitate services .
- Upsold additional services when appropriate to increase sales volume.
- Attended trade shows and educational seminars to stay up-to-date on current trends in hairstyling.
- Participated in team discussions regarding marketing strategies for the salon.
- Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
- Kept work stations clean and sanitized scissors, combs and other styling tools.
- Customized styles, services and products to suit client needs and maintain customer satisfaction.
- Updated and maintained customer information records and beauty services provided.
- Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.
- Offered clients catalog showcasing hairstyle, cut and color options to meet individual preferences.
Master Hairstylist and Nail Technician
Urban Hairstylists
Pueblo
02.2012 - 03.2015
- Styled diverse hair types using advanced techniques and industry tools.
- Consulted with clients to determine their hairstyle preferences and needs.
- Maintained cleanliness and organization of workstations and tools regularly.
- Educated clients on hair care products and maintenance routines effectively.
- Collaborated with team members to enhance service quality and client experience.
- Executed inventory management for salon products ensuring availability for services.
- Developed strong relationships with clients to foster loyalty and repeat business.
- Demonstrated excellent customer service skills by providing friendly advice and recommendations on hairstyles.
- Developed creative color combinations to enhance clients' natural features.
- Applied appropriate techniques for achieving desired results based on individual needs.
- Created custom styles for special occasions such as weddings and proms.
- Provided consultation services to clients about their desired hairstyle, hair care and styling products.
- Implemented safety protocols while using chemicals during treatments or performing chemical services such as perms or relaxers.
- Took responsibility for keeping up with licensure requirements mandated by state regulations.
- Greeted customers upon arrival at the salon and provided them with a positive experience.
- Attended continuing education classes to stay current on industry trends.
- Conducted weekly inventory checks of professional products used in the salon.
- Performed scalp treatments utilizing specialized equipment when necessary.
- Maintained accurate records of client visits, product sales and other activities in the salon.
- Performed a variety of hair treatments, including coloring, highlighting, conditioning, cutting and styling.
- Identified potential problems related to scalp health or damage from over-processing prior to performing any treatment services.
- Utilized various tools including scissors, combs, curling irons and blow dryers to style hair.
- Collected payment from customers and scheduled next appointments.
- Backed up reception desk by answering phones, scheduling appointments, and processing payments.
- Met with new clients and provided successful hair consultations detailing expectations for color, style and cut.
- Washed, colored, cut and styled hair for high volume of clients daily.
- Beautified customers by performing facials and waxing.
- Introduced modern techniques to style and stay up to date with newest trends in hair, nails and makeup.
- Scheduled daily client appointments with necessary details and remembered customer preferences and special needs.
- Treated customers to shampooing and head massage to promote loyalty.
- Maintained relationships with long-term clients while successfully handling daily walk-in appointments.
- Applied artificial nails or gel-based color to finger- and toenails.
- Responded to customer inquiries by phone, email, and in person.
- Developed new styles and techniques.
- Operated cash registers to receive payments from patrons.
- Combed, brushed and sprayed hair or wigs to set style.
- Shaved, trimmed and shaped beards and mustaches.
- Provided nail care services including manicures and pedicures for diverse clientele.
- Maintained cleanliness and sanitation of tools and workstations to ensure safety standards.
- Assisted clients in selecting nail designs and colors to enhance their personal style.
- Educated clients on proper nail care techniques for long-lasting results at home.
- Managed appointment schedules to maximize efficiency and client satisfaction levels.
- Integrated new nail products into services based on current trends and client preferences.
- Developed strong relationships with clients through personalized service and attentive communication.
- Performed filing, buffing, polishing, trimming, cuticle removal and application of artificial nails as requested by customers.
- Developed creative designs on nails using a variety of colors and materials.
- Educated clients on proper nail care techniques.
- Kept up-to-date on new trends in the industry for product offerings and design ideas.
- Performed administrative duties such as scheduling appointments and taking payments from customers.
- Demonstrated knowledge of all products and services offered in the salon.
- Followed health regulations regarding sanitation practices throughout the salon.
- Built repeat client base to increase profits and stabilize cash flow.
- Assisted with inventory management tasks such as restocking supplies when needed.
- Kept detailed inventory lists for nail care supplies, polishes and gel nail colors.
- Attended continuing education courses related to nail care techniques.
- Removed previously applied nail polish using liquid remover and swabs.
- Improved treatment results and customer satisfaction by carefully examining clients' hands and completing pre-treatments.
- Kept adequate supplies on hand to handle customer needs and meet business demand.
Point of Sale
Kohls
Pueblo
10.2011 - 01.2012
- Processed payments accurately using a point of sale system.
- Processed payments from customers using point of sale software programs.
- Processed customer transactions accurately and efficiently using point of sale system.
- Processed payments from customers utilizing Point of Sale systems.
- Performed cashier duties using the point of sale system.
- Correctly entered order information into the Point of Sale system.
- Processed customer transactions accurately and efficiently using a Point of Sale system.
- Operated point of sale systems, managing cash and card transactions securely.
- Prepared branding packages for point of sale displays, promotional materials, and product packaging.
- Conducted daily price checks to ensure accuracy at point of sale system.
- Processed sales transactions accurately and efficiently at the point of sale.
- Monitored cash flow at the point of sale registers.
- Processed payments from customers using cash registers or point of sale systems.
- Operated point of sale systems including credit card machines and scanners.
- Resolved customer inquiries related to point of sale transactions and operations.
- Operated point of sale systems for transactions such as sales, refunds, discounts.
- Operated point of sale system, handling cash, credit, and returns transactions efficiently.
- Ensured all items were accurately scanned at the point of sale system.
- Operated point of sale systems to process orders quickly and accurately.
- Processed payments and handled cash using point of sale (POS) computer system.
- Provided accurate pricing information to customers at point of sale.
- Processed payments using cash registers, credit card terminals, and point of sale systems.
- Completed transactions using point of sale system.
- Ensured all payment methods were accepted correctly at the point of sale..
Education
Cosmetology
IntelliTec College
CO01-2013
Skills
- Hair cutting
- Hair coloring
- Client consultation
- Scalp treatments
- Product knowledge
- Customer relationship management
- Appointment scheduling
- Inventory management
- Sales techniques
- Effective communication
- Time management
- Problem solving
- Active listening
- Men's and women's cuts
- Health and safety
- Sanitation practices
- Highly motivated self-starter
- Endurance
- Outstanding client retention
Affiliations
- Outdoor Enthusiast- Hiking, Kayaking, Rock Climbing, Fishing, Shooting (guns and archery), Off Road Jeeping, and Camping.
- Gardening
Certification
- Cosmetology License
- Awarded for Stylist of the Year
Timeline
Hair Designer
Sport Clips
11.2021 - 10.2024
Cook and Cashier
North Shore Marina
04.2021 - 10.2021
Hairstylist
Supercuts
03.2015 - 04.2021
Master Hairstylist and Nail Technician
Urban Hairstylists
02.2012 - 03.2015
Point of Sale
Kohls
10.2011 - 01.2012
Cosmetology
IntelliTec College