Kira Gray
Denver
Summary
Versatile Crew Leader with experience directing others, managing tasks and monitoring work areas. Reputation for staying calm and poised even in stressful circumstances. Offering exemplary interpersonal and communication skills. Skilled employee known for making best decisions regarding appropriate solutions. Committed Crew Leader delivering quality service and maintaining high levels of satisfaction. Reliable and experienced worker with proven success in completing construction projects on time and within budget. Knowledgeable in following instructions and safety protocols. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level restaurant position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Crew Leader
Jersey Mikes
06.2022 - Current
- Provided excellent customer service by taking orders, answering questions and responding to customer complaints.
- Maximized sales potential by properly prepping, storing, and rotating food products.
- Packaged, arranged and labeled ingredient stock, storing at established temperatures.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Learned new menu offerings and options easily to assist customers with selecting items.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
Crew Member
Waterway Carwash
11.2021 - 05.2022
- Kept customer areas clean and tidy to maintain professional, hygienic standards.
- Inspected vehicles and equipment for visible damage.
- Maintained and repaired car wash equipment to meet operational demand.
- Removed dirt and debris from vehicle and equipment interiors.
- Delivered high-quality car wash services using high-pressure washers, vacuums and detailing tools.
- Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
- Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
Cashier
Target
10.2021 - 12.2021
- Identified and resolved discrepancies and errors in customer accounts.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Addressed customer needs and made product recommendations to increase sales.
- Used POS system to enter orders, process payments and issue receipts.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
- Handled cash with high accuracy and took care to check bills for fraud.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Crew Member Cook
AMC Theatres
05.2020 - 11.2020
- Maximized sales potential by properly prepping, storing, and rotating food products.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Provided excellent customer service by taking orders, answering questions and responding to customer complaints.
- Packaged, arranged and labeled ingredient stock, storing at established temperatures.
- Kept kitchen up to code for health and safety inspections.
- Interacted with customers to address kitchen-related complaints and praise.
- Trained and assisted new kitchen staff members.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
Education
No Degree - Business Administration
Metro State University of Denver
Denver, CO05.2027
High School Diploma -
Eaglecrest High School
Centennial, CO05.2023
Skills
- Corrective Actions
- Safe Work Practices
- Safety Procedures
- Safety Standards
- Multitasking and Organization
- Customer Relationship Management
- Proactive Problem-Solving
- Teamwork and Collaboration
- Creative Solutions
- Complex Problem-Solving
- Safety-First Mentality
Volleyball
Ive been playing competitive volleyball for almost nine years, and simply enjoy making new relationships with teammates and coaches every year.
Timeline
Crew Leader
Jersey Mikes
06.2022 - Current
Crew Member
Waterway Carwash
11.2021 - 05.2022
Cashier
Target
10.2021 - 12.2021
Crew Member Cook
AMC Theatres
05.2020 - 11.2020
No Degree - Business Administration
Metro State University of Denver
High School Diploma -
Eaglecrest High School
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