Accomplished Project and Account Manager with a proven track record at companies like Effective Sign Works, enhancing client satisfaction and fostering stakeholder relationships. Expert in project management and advanced problem-solving, I've driven project success and revenue growth through strategic planning and exceptional communication. Skilled in agile methodology and conflict management, my approach consistently delivers high-quality results and solidifies client trust. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Hi, I’m
Kim Tamburo
Pennsauken,NJ
Summary
Overview
13
years of professional experience
1
Certification
Work History
Effective Sign Works
Project Manager
11.2023 - 05.2024
Job overview
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout engagement process.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in team's ability to deliver results.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
Rollins
Account Manager
08.2022 - 06.2023
Job overview
- Increased client satisfaction by building strong relationships and addressing their needs promptly
- Drove revenue growth by identifying new business opportunities within existing accounts
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
United Site Services
Account Manager
11.2021 - 05.2022
Job overview
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
TGC Worldwide
Account Manager
04.2020 - 10.2021
Job overview
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
- Facilitated client meetings to gather feedback and adjust strategies accordingly, ensuring alignment with client objectives.
Visual Communications
Project Manager
01.2018 - 03.2020
Job overview
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Provided detailed project status updates to stakeholders and executive management.
- Coordinated material procurement and required services for projects within budget requirements.
Synergixx
Account Manager
08.2011 - 01.2018
Job overview
- Developed customized account plans for clients to help them achieve their business goals.
- Fostered detailed understanding of product offerings, enabling effective communication of features and benefits to clients.
- Monitored market trends to advise clients on potential impacts to their business, positioning as trusted advisor.
Education
Temple UniversityPhiladelphia, PA
Bachelor of Arts from Communications
05.1992
University Overview
Skills
- Project Management
- Project planning and development
- Advanced problem solving
- Risk Management
- Project estimation and bidding
- Conflict Management
- Agile Methodology
- Change Control Processes
- Permit processing
- Stakeholder Relations
- Strategic Planning
- Client Relations
- Document Management
- Budgeting and forecasting
- Stakeholder Communications
- Budget Control
- Coaching and Mentoring
- Processes and procedures
- Data Analysis
- Project Closure
- Team Bonding
- Data review
- Presentations
- Budget Preparation
- Meeting facilitation
- Vendor Sourcing
- Influencing skills
- Scope Management
- Cross-Functional Collaboration
- Cost Control
- Technical understanding
- Productivity Improvement
- Root Cause Analysis
- Expense Reports
- Relationship Building
- Customer Relationship Management
- Conflict Resolution
- Quality Assurance
Certification
Project Management Professional (PMP), Project Management Institute
Accomplishments
Accomplishments
I completed a marathon and triathlon.Hobbies and Interests
Hobbies and Interests
- I play the trumpet, flugelhorn and cornet in a 14-piece party band.
- I co-produce an annual music festival.
Timeline
Project Manager
Effective Sign Works
11.2023 - 05.2024
Account Manager
Rollins
08.2022 - 06.2023
Account Manager
United Site Services
11.2021 - 05.2022
Account Manager
TGC Worldwide
04.2020 - 10.2021
Project Manager
Visual Communications
01.2018 - 03.2020
Account Manager
Synergixx
08.2011 - 01.2018
Temple University
Bachelor of Arts from Communications
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