Kimberly Wilson
Aurora
Summary
Known for meticulous attention to detail and effective communication, I successfully managed multiple projects, ensuring timely responses and fostering a collaborative environment that elevated care delivery. Now seeking to transition into a new field where these skills can be effectively applied and further developed in an administrative role.
Overview
3
3
years of professional experience
Work History
Patient Care Coordinator
Highline Vision Center
07.2024 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Enhanced patient satisfaction by addressing concerns, answering questions, ensuring timely responses, and managing patient flow.
- Answered multi-line phone system, routing calls, delivering messages to staff, and greeting visitors.
Clinical Coordinator/Medical Assistant
Resolute Pain Solutions
05.2023 - 01.2024
- Cultivated strong relationships with colleagues across departments to foster a collaborative working environment conducive to efficient patient care delivery.
- Directed patients to exam rooms, fielded questioning, and prepared vital signs for physician examinations.
- Provided clerical support by scheduling appointments, follow-up calls, faxing, and filing documents.
Optometrist Technician
Dr. Amanda Nugent, PA
10.2022 - 05.2023
- Assisted optometrists in diagnosing vision disorders with thorough pre-testing procedures and accurate documentation.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Contributed to a high standard of care by consistently updating professional knowledge on optical practices and advancements.
Administrative Assistant
Osprey Retirement Solutions
05.2022 - 10.2022
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
- Maintained accurate record-keeping through diligent data entry and effective database management for crucial company information.
- Coordinated office supply and inventory management by proactively ordering necessary items before depletion to avoid workflow disruptions.
Education
No Degree - Business Administration
Indian River State College
Ft. Pierce, FLHigh School Diploma -
Clark Advanced Learning Center
Stuart, FL05-2022
Skills
- Microsoft Office Suite
- Deadline oriented
- Verbal and written communication
- Positive professional attitude
Timeline
Patient Care Coordinator
Highline Vision Center
07.2024 - Current
Clinical Coordinator/Medical Assistant
Resolute Pain Solutions
05.2023 - 01.2024
Optometrist Technician
Dr. Amanda Nugent, PA
10.2022 - 05.2023
Administrative Assistant
Osprey Retirement Solutions
05.2022 - 10.2022
No Degree - Business Administration
Indian River State College
High School Diploma -
Clark Advanced Learning Center
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