Kimberly Northup
Aurora
Summary
Experienced with overseeing multiple properties, ensuring efficient operations and tenant satisfaction. Utilizes effective communication and organizational skills to manage maintenance, leasing, and financial tasks. Track record of resolving conflicts and maintaining high occupancy rates.
Overview
8
8
years of professional experience
Work History
Property Manager
ATM Financial, LLC
01.2009 - 03.2013
- Oversaw tenant relations, addressing inquiries and resolving issues to enhance satisfaction.
- Coordinated property maintenance efforts, ensuring timely repairs and upkeep of facilities.
- Assisted in leasing activities, conducting property tours and processing applications efficiently.
- Followed up on delinquent tenants and coordinated collection procedures.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Showed apartments to potential tenants and answered questions regarding community.
Assistant Property Manager
Eileen Ross Consultant LLC
02.2005 - 09.2008
- Coordinated lease agreements, conducting thorough screenings to ensure reliable tenants.
- Oversaw property maintenance schedules, ensuring timely repairs and upkeep of facilities.
- Conducted regular property inspections, identifying issues proactively to maintain high standards.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Fostered positive relationships with tenants and property owners, leading to high retention rates.
Assistant Property Manager
Artia Lucas
08.2005 - 01.2008
- Managed day to day operations including lease, renewals, and rent collections.
- Fostered strong tenant relationships through attentive customer service and timely conflict resolution.
- Coordinated maintenance request, scheduled repairs and supervised their work.
- Kept accurate records of all resident and tenant correspondence.
- Escalated major issues to property manager for immediate remediation.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Education
No Degree -
Wayne County Community College
Detroit, MI01-2005
No Degree -
Baker College
Clinton Twp, MI01-2004
Skills
- Property management
- Property inspections
- Customer service-focused
- Rent collection
- Adaptable
- Dispute handling
Timeline
Property Manager
ATM Financial, LLC
01.2009 - 03.2013
Assistant Property Manager
Artia Lucas
08.2005 - 01.2008
Assistant Property Manager
Eileen Ross Consultant LLC
02.2005 - 09.2008
No Degree -
Wayne County Community College
No Degree -
Baker College