Kimberly Marie
Fort Collins
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding and training in Drives. Motivated to learn, grow and excel in Vehicle Licensing
Overview
33
33
years of professional experience
Work History
Vehicle Licensing Specialist
Larimer County Clerk And Recorder
04.2014 - Current
- Receives indirect supervision from a Vehicle Licensing Supervisor or Manager.
- Performs Notary Public functions when required.
- Processes applications and issues motor vehicle title and registrations at the counter.
- Calculates and collects appropriate sales tax and license fees.
- Enforces emissions and heavy vehicle use tax programs.
- Verifies accuracy of all documentation submitted.
- Ensures compliance with motor vehicle statues, rules, and regulations.
- Issues person with disability placards.
- Processes registrations for renewals.
- Applies for salvage titles, bond titles, homemade or assigned identification numbers.
- Issue duplicate title.
- Operates a cash tendering system and maintains a cash drawer.
- Assist Election Division with election processes when needed.
- Occasionally works Saturday to complete assigned duties, training, and meetings.
- Completes annual DPPA (Drivers Protection Privacy Act) compliance.
- Responds to customer complaints and issues and explains statues, policies and procedures tat apply to each situation.
- Maintains files and records required by Colorado Department of Revenue.
- Enforces Secure and Verifiable identification procedures as established by Colorado Statue and Rules and Regulations of the Colorado Department of Revenue.
Lead
PetSmart
05.2022 - 12.2022
- Directed and supervised team of 10 engaged in customer service and pet development
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Helped customers complete purchases, locate items and join reward programs.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Maintained clean sales floor and straightened and faced merchandise.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Delivered continuous focus and attention to lodged animals, promoting high level of care and oversight.
- Spoke to customers regarding lodging, grooming, daycare services and pricing and cross-sold additional items.
- Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
- Consulted with veterinarians to diagnose problems and administered prescribed treatments.
- Monitored animals for signs of disease, illness or injury and communicated concerns to owners.
Category Manager Assistant
Food Services Of America
04.2012 - 04.2014
- Studied technical aspects of managed category to identify key quality attributes and cost containment levels.
- Monitored market to capitalize on latest trends.
- Identified and reported key performance indicators to define successful category management.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
Manager, Bartender, Server
Chili's Bar And Grill; Brinker International
11.1991 - 11.2011
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Prepared annual budgets with controls to prevent overages.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Evaluated suppliers to maintain cost controls and improve operations.
- Developed and maintained relationships with customers and suppliers through account development.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Mentored team members and coached on procedures and productivity strategies.
Catering Manager
Chili's Grill And Bar
01.1998 - 01.2002
- Met with clients to outline desired goals and prepared quotes for overall catering costs.
- Secured new clients and accounts by analyzing and catering products to specific needs.
- Handled payment collection and payroll of 15 stores locations.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
- Promoted catering packages with most profitable outcomes without sacrificing client desires.
- Designed catering packages to increase sales and customer experience.
- Handled catering scheduling, ordered food and planned events.
- Limited portion sizes and used garnishes to control food costs
Education
Associate of Arts - Nutrition Sciences
Front Range Community College, Fort Collins CO
Fort Collins, CO2007
Skills
- Transactions Processing
- Policies and procedures
- Schedule optimization
- Document preparation
- Complaint resolution
- Stock management
- Point of Sale Knowledge
- Lead management
Timeline
Lead
PetSmart
05.2022 - 12.2022
Vehicle Licensing Specialist
Larimer County Clerk And Recorder
04.2014 - Current
Category Manager Assistant
Food Services Of America
04.2012 - 04.2014
Catering Manager
Chili's Grill And Bar
01.1998 - 01.2002
Manager, Bartender, Server
Chili's Bar And Grill; Brinker International
11.1991 - 11.2011
Associate of Arts - Nutrition Sciences
Front Range Community College, Fort Collins CO
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