Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Allen

Lakewood

Summary

Experienced professional in the payment processing field, excelling in accurately posting payments and managing accounts. Adept at resolving discrepancies, maintaining financial records, and ensuring compliance with policies. Recognized for effective collaboration within teams and adaptability to evolving needs. Dependable and results-driven individual committed to achieving organizational goals and enhancing operational efficiency.

Overview

13
13
years of professional experience

Work History

Payment Poster/Billing Specialist

Retina Specialists of Colorado
10.2024 - Current
  • Processed ERA/EFT payments, insurance checks and patient payments
  • Reduced payment discrepancies through meticulous attention to detail in data entry and reconciliation.
  • Supported audits by providing detailed records of all posted payments and adjustments upon request.
  • Stayed informed of industry changes and updates by participating in relevant training sessions, utilizing new knowledge to enhance job performance.
  • Assisted colleagues with complex or challenging cases, fostering a collaborative work environment focused on problem-solving and continuous improvement.
  • Processed ERA/EFT payments, insurance checks and patient payments

Patient Service Representative

Advent Health Medical Group
07.2023 - 10.2024
  • Provide clerical/office support within a physician clinic, including, but not limited to reception, telephone, scheduling, medical records, referrals, and retrieval of medical information from internal and external systems and sources.
  • Also provide support by facilitating, communicating, and collaborating with both the healthcare team and the patient/family to identify and meet the needs of the patient/family.

Ophthalmic Technician/Surgery Scheduler

Insight Vision Group/Rocky Mountain Retina
09.2018 - 07.2023
  • Provide technical services to assigned ophthalmic patients and assist ophthalmologists or optometrists in the examination and treatment of eye disorders.
  • Assist providers in scheduling emergent eye surgeries at surgery centers or through hospitals.
  • Verifying patient insurance benefits and obtaining prior authorizations as needed.
  • Obtaining signed consent forms from patients prior to surgery.

Front Desk/Billing Specialist

Vision Care Specialists
09.2012 - 09.2018
  • Greeting patients for appointment check in/out.
  • Answering phone calls on a multi-line phone system to schedule follow up appointments or to establish new patient appointments.
  • Making outbound calls to schedule appointments for additional testing.
  • Collecting insurance information and copayments.
  • Ensures compliance with company rules and regulations in the reception area.
  • Billing medical and vision claims to insurance companies for services and materials for a 7-clinic practice.
  • Liaison between the optical lab and office employees.

Education

Medical Billing/Coding -

Red Rocks Community College
Lakewood, CO
06.2023

High School Diploma -

Eaglecrest High School
Centennial, CO
05.2008

Skills

  • Time Management
  • Problem solving
  • Adaptability
  • Effective communication skills

Timeline

Payment Poster/Billing Specialist

Retina Specialists of Colorado
10.2024 - Current

Patient Service Representative

Advent Health Medical Group
07.2023 - 10.2024

Ophthalmic Technician/Surgery Scheduler

Insight Vision Group/Rocky Mountain Retina
09.2018 - 07.2023

Front Desk/Billing Specialist

Vision Care Specialists
09.2012 - 09.2018

High School Diploma -

Eaglecrest High School

Medical Billing/Coding -

Red Rocks Community College
Kimberly Allen