KIMBERLEY JOHNSON
Lakewood
Summary
Dynamic server and bartender with a strong work ethic and a passion for customer satisfaction, honed at Morton’s of Chicago. Proven ability to efficiently manage high-pressure situations while ensuring exceptional service. Skilled in POS system operation and adept at addressing guest inquiries, contributing to a positive dining experience.
Overview
29
29
years of professional experience
Work History
Server
Lukes Steakhouse
11.2023 - Current
- Contribute part time in server role.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Server
The Keg Steakhouse
Colorado Mills
03.2022 - 08.2022
- Worked as a server at the Colorado Mills location.
- Processed payments accurately and efficiently using the point-of-sale system.
- Provided excellent customer service to ensure satisfaction.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Server
Pete’s Kitchen
Denver
06.2017 - 07.2019
- Handled responsibilities during graveyard shift, focusing on safety and efficiency.
- Communicated effectively with a wide range of individuals.
- Streamlined food service processes to mitigate potential disputes.
Server
Denver Diner
06.2014 - 07.2017
- Coordinated efforts during graveyard shift to effectively manage chaotic situations.
- Ensured safe transportation for patrons returning home after hours.
- Supported less fortunate members of the community by facilitating access to food and shelter services.
Server and Bartender
Morton’s of Chicago
Denver Tech Center
06.1996 - 03.2002
- Contributed to successful launch of Morton’s of Chicago in Downtown Denver.
- Delivered high-quality service as a bartender and server at Denver Tech Center location.
- Enhanced guest experiences through tailored food and beverage recommendations.
- Worked alongside staff to ensure smooth restaurant operations.
Education
Bachelor of Arts -
Colorado State University
Fort Collins, COSkills
- Strong work ethic
- Service-oriented
- POS system operation
- Food service background
- Passion for customer satisfaction
Timeline
Server
Lukes Steakhouse
11.2023 - Current
Server
The Keg Steakhouse
03.2022 - 08.2022
Server
Pete’s Kitchen
06.2017 - 07.2019
Server
Denver Diner
06.2014 - 07.2017
Server and Bartender
Morton’s of Chicago
06.1996 - 03.2002
Bachelor of Arts -
Colorado State University