KILLIAN (Brecken) WAITE
Branch Banker
CASTLE ROCK
Summary
Customer service representative with 3 years of experience in food service and lifeguarding, emphasizing teamwork, communication, and time management. Demonstrates strong leadership and customer service skills, ensuring safety and satisfaction in fast-paced environments. Committed to enhancing visitor experiences and maintaining high standards of service.
Overview
4
4
years of professional experience
Work History
Personal Banker
FirstBank
03.2025 - Current
- Boosted sales of bank products through effective cross-selling and up-selling techniques.
- Cross-sold bank products and services to meet customer needs and provide options.
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
- Proficient in 10-key.
HOST/LINE COOK
Parrys Pizza
07.2022 - 02.2025
- Communicated effectively with kitchen team and customers to ensure smooth operations and positive dining experiences.
- Managed time effectively to ensure smooth kitchen operations, getting customers their food promptly. Managed kitchen workflow and coordinated with front-of-house staff to optimize food preparation timing while maintaining quality standards.
- Streamlined order processing system to decrease wait times and improve customer satisfaction during peak hours.
LIFEGUARD
Front Range Recreation
05.2023 - 08.2024
- Oversaw pool operations, provided emergency care, maintained cleanliness, and enhanced visitor experience.
- Ensured water safety and facility compliance while maintaining rigorous pool chemical standards and implementing comprehensive emergency response protocols.
- Coordinated with team members to uphold safety standards and ensure emergency preparedness while assisting guests.
Education
HIGH SCHOOL DIPLOMA -
Douglas County High School
Castle Rock, CO05-2024
Skills
Account management
Client relations
Client support
Customer satisfaction
Risk assessment
Product knowledge
Attention to detail
Leadership
Positive attitude
Relationship building
Cash handling
ADDITIONAL INFORMATION
- NATIONAL ART HONORS SOCIETY
- Co-President
- A club that helps fund charities with art events. Coordinated events regularly and marketed such events. Using leadership and teamwork, I raised money for charities and food banks.
Timeline
Personal Banker
FirstBank
03.2025 - Current
LIFEGUARD
Front Range Recreation
05.2023 - 08.2024
HOST/LINE COOK
Parrys Pizza
07.2022 - 02.2025
HIGH SCHOOL DIPLOMA -
Douglas County High School