Personable professional who enjoys engaging with the world around. Consistently delivers exemplary customer service. Remains calm and composed in busy work settings.
Overview
5
5
years of professional experience
Work History
Caregiver
Freelancer
Stillwater
02.2026 - Current
I provide private family care for children ranging from babies to teens with a focus on toddlers and early childhood support.
Provided transportation for children to ensure consistent attendance at school and activities; offered overnight care to accommodate families' busy schedules.
Followed each home's rules to create a structured and stable environment for clients.
Maintained clean environment while encouraging children to play and explore creatively.
Senior Bookseller
Bliss Books & Bindery
Stillwater
11.2024 - 05.2026
Maintained knowledge of current literary trends to inform customer discussions.
Managed special orders and customer inquiries with professionalism and efficiency.
Trained new employees on store policies and customer service techniques.
Created promotional materials for special events held at the bookstore.
Performed daily opening and closing duties such as counting money, reconciling receipts, organizing shelves.
Evaluated and priced books as old as the Edwardian era.
Barista
Dutch Bros
Stillwater
05.2023 - 02.2025
Provided exceptional customer service in a fast-paced environment.
Prepared high-quality coffee beverages according to customer preferences.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Maintained cleanliness of work area and equipment during shifts.
Maintained calm demeanor during high-volume periods and special events.
Followed health, safety and sanitation guidelines to pass state inspections.
Supported highest standards of conduct and service to support company reputation.
Gas Station Attendant
Homeland Grocery
Stillwater
11.2021 - 10.2022
Assisted customers with fuel purchases and provided product information.
Managed cash register operations and processed customer transactions accurately.
Operated fuel pumps and maintained cleanliness of fueling stations.
Verified age requirements for purchase of alcohol and tobacco products.
Trained new employees on company policies and procedures.
Restaurant Team Member
Panera Bread
Stillwater
05.2021 - 10.2021
Provided excellent customer service to enhance guest dining experiences.
Prepared and served food and beverages following company standards.
Maintained cleanliness and organization in dining and kitchen areas.
Education
Field of Study - Psychology- 2021
Oklahoma State University
Stillwater, OK
Skills
Customer service
Conflict resolution
Effective communication
Training others
Adaptability and flexibility
Time management
Accomplishments
Published poet in Radical Catalyst’s second edition.