Experienced server and adaptable team member skilled in all aspects of front-of-house restaurant operations. Delivering excellent customer service, strong sales, and attentive detail-oriented performance in fast paced environments
Overview
3
3
years of professional experience
Work History
Server, Bartender, FOH
Carciofi Lounge
09.2023 - Current
Handcrafted cocktails, curated wine service and food service in a fast paced environment, consistently balancing quality, efficiency, and guest satisfaction.
Upheld a guest-first experience by providing personalized, attentive service from entry to exit, contributing to repeat business and positive guest feedback.
Supported inventory control, and organization for the restaurant
Directed reservation system and floor layout, ensuring smooth service flow, and maximizing seating efficiency
Coordinated and executed private dining and special events by managing setup, menus, and guest experience, ensuring seamless high quality events
Host
Caprese Trattoria
10.2022 - 01.2023
Greeted and seated guests, ensuring a warm and welcoming atmosphere.
Managed reservation system, optimizing table turnover and guest flow.
Collaborated with servers to coordinate timely service and enhance guest experience.
Assisted in training new hosts on operational procedures and customer service standards.
HR Assistant at Coco vanilla, Alora, fugo bar and lounge, si beach, level bar and loungeHR Assistant at Coco vanilla, Alora, fugo bar and lounge, si beach, level bar and lounge