Summary
Overview
Work History
Education
Skills
Timeline
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Keving Alejandro

Bilingüe
Medelllin,ANT

Summary

Motivated individual with experience in customer service . Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

2
2
years of professional experience
2
2
Languages

Work History

Manager of Accounts

Nakd Agency
08.2023 - 04.2024
  • Liaised with marketing and sales teams to develop targeted campaigns.
  • Facilitated client satisfaction and renewed customer relations to drive growth.
  • Identified key entry points to enhance market penetration and maximize returns.
  • Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.

Sales Agent

Bellina.Z
02.2022 - 06.2023
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Education

Certificate B1 English - Bilingual Education

Blendex Academy
Medellin
05.2001 -

High School Diploma -

INEM Jose Felix De Restrepo
Colombia, Colombia
05.2001 -

Skills

  • Time Management

  • Marketing

  • Contract Negotiation

  • Analytical Thinking

  • National accounts

  • Client Relations

Timeline

Manager of Accounts

Nakd Agency
08.2023 - 04.2024

Sales Agent

Bellina.Z
02.2022 - 06.2023

Certificate B1 English - Bilingual Education

Blendex Academy
05.2001 -

High School Diploma -

INEM Jose Felix De Restrepo
05.2001 -

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