Customer service professional with proven track record in delivering exceptional client support. Expertise in managing inbound and outbound calls, ensuring customer satisfaction through effective problem-solving. Known for strong teamwork and adaptability to dynamic environments, coupled with excellent communication and interpersonal skills.
Professional with strong background in call center operations and training. Skilled in developing effective training programs, enhancing team performance, and driving operational success. Focused on fostering collaboration, adaptability, and achieving measurable results. Proven ability to engage teams, implement best practices, and ensure seamless transitions in dynamic environments.
CRM software
Resolving issues
Fluency in multiple languages
Excellent communication
Team collaboration
Active listening
Problem-solving abilities
Multitasking
Time management abilities
Client service