Kenzie Roach
Parker
Summary
Kind and skilled individual with demonstrated and expansive experience with animal care, behavior, and their needs. Dedicated to developing strong relationships with clients, customers, and team members while maintaining a strong focus on goals.
Overview
8
8
years of professional experience
Work History
Dog Bather/Pet Groomer Apprentice
Petco Animal Supplies Stores Inc.
03.2024 - Current
- Bathed, brushed teeth, cleaned ears, clipped nails, dried, and brushed animals to maintain good grooming standards.
- Trimmed hair in and around paws and sanitary areas of dogs.
- Implemented proper sanitization procedures to maintain a clean and healthy environment for both pets, pet parents and staff members.
- Performed pet intake and determined special needs of animals. Ensuring to develop strong relationships with clients.
Dog Trainer/Crew Member
Petco Animal Supplies Stores Inc.
11.2021 - 03.2024
- Maximized and Improved Dog Training sales by creating innovative visual merchandising displays, through personal promotion, and with collaboration with fellow trainers to develop new strategies and approaches.
- Mentored new hires, Crew Members and Trainers, ensuring they were well-equipped to excel in their roles from day one.
- Managed daily operations to ensure smooth functioning of the store and training facility, maintaining a clean, safe environment for customers and employees.
- Provided compassionate care for a variety of animals including; dogs, cats, reptiles, fish, birds and other small animals, ensuring their physical and emotional well-being during their stay at the facility.
- Conducted cat adoptions along with assisting guests with live animal purchases and providing support for the future pet parents.
- Utilized positive reinforcement and/or counter-conditioning and marker training techniques to successfully train dogs and modify undesirable behaviors, ensuring each pet responds to specific cues from both owners and handlers.
- Worked individually with dogs and owners for higher-level certifications in obedience such as AKC CGC.
Dog Walker/Pet Sitter
Rover.com
12.2020 - 11.2021
- Communicated with potential clients, arranging meet and greets, service dates, and learned more about them and their pets needs. Ensuring both pet and personal safety by learning each animals individual needs.
- Fed, exercised, and cared for pets during owners' absences and out-of-town trips.
- Administered medication and provided care for both young and senior pets.
- Provided any basic training reinforcement for dogs during walks and visits, improving behavior both on-leash and at home.
- Improved overall pet happiness by creating a stimulating environment during visits that encouraged engagement and playtime.
- Developed strong personal relationships and trust with pets and pet parents.
Camp Counselor
Camp Bow Wow
04.2019 - 12.2020
- Monitored high volumes of pets during playtime, ensuring both mental and physical well-being.
- Maintained a clean and sanitary boarding facility to promote animal well-being along with keeping cages, kennels, play yards, and grooming areas neat and clean.
- Provided meals for individual dogs based on unique dietary needs.
- Monitored animals for signs of disease, illness or injury and communicated concerns to managers while performing basic wound care if needed.
- Performed basic bathing and grooming on dogs
- Trained new employees.
Crew Member
Coldstone Creamery
03.2017 - 04.2019
- Greeted customers and provided details on menu items, including seasonal flavors and types of ice cream
- Notified managers and peers of any issues
- Maintained cleanliness and organization in all areas of the establishment
- Demonstrated continuous knowledge of menu and service offerings, including promotional products and new flavors
- Operated the cash register, taking payments and issuing receipts
- Maintained separation between general use utensils and those used to dispense food items known to cause allergic reactions
- Strictly observed health code regulations and internal policies
- Offered samples of new ice cream flavors to customers
- Served customers with speed and efficiency, keeping the team running smoothly
- Trained new employees.
Education
Dog Trainer Professionals Program CTP - Animal Behavior And Ethology
Karen Pryor Academy
2810 N Church St, PMB 31921 Wilmington, Delaware06.2021
Foundations Course in Dog Training - Animal Behavior And Ethology
Karen Pryor Academy
2810 N Church St, PMB 31921 Wilmington, Delaware01.2021
High School Diploma -
Chaparral High School
Parker, CO05.2020
Skills
- Attention to Detail
- Team Building
- Communications
- Adaptability
- Works Well Under Pressure
- Problem Resolution
- Customer Service
- Client Relationships
- Animal Obedience Training
- Animal Handling
- Animal Behavior Assessment and Modification
- Animal Care and Basic Grooming Techniques
References
- Kayleen Duran - Manager - Petco Animal Supplies Inc. - 9425 E Countyline Rd Englewood, CO 80112 - (720) 936 - 7365
- Alex Dunnac - Manager - Petco Animal Supplies Inc. - 9425 E Countyline Rd Englewood, CO 8011 - (303) 598 - 8255
- Rowan Valdez - Manager - Petco Animal Supplies Inc. - 9425 E Countyline Rd Englewood, CO 80112 - (303) 653 - 6718
Timeline
Dog Bather/Pet Groomer Apprentice
Petco Animal Supplies Stores Inc.
03.2024 - Current
Dog Trainer/Crew Member
Petco Animal Supplies Stores Inc.
11.2021 - 03.2024
Dog Walker/Pet Sitter
Rover.com
12.2020 - 11.2021
Camp Counselor
Camp Bow Wow
04.2019 - 12.2020
Crew Member
Coldstone Creamery
03.2017 - 04.2019
Dog Trainer Professionals Program CTP - Animal Behavior And Ethology
Karen Pryor Academy
Foundations Course in Dog Training - Animal Behavior And Ethology
Karen Pryor Academy
High School Diploma -
Chaparral High School
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