Kenya Brooks
Denver
Summary
Compassionate and service-oriented professional with experience at Saint Joseph Hospital, enhancing patient satisfaction through effective communication and patient care assistance. Proven ability to remain calm under stress while utilizing CPR certification and strong interpersonal skills to support individuals in need. Committed to fostering positive relationships and improving service quality. Developed essential skills in healthcare environment, including effective communication and patient support. Demonstrated ability to handle various responsibilities and collaborate with medical staff. Seeking to leverage these transferable skills in the medical field in the future.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Hospital Volunteer
Saint Joseph Hospital
08.2025 - Current
- Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction.
- Assisted with patient transport, ensuring timely arrival to appointments and reducing wait times.
- Enhanced patient experience by providing compassionate care and assistance during hospital visits.
- Participated in training sessions to enhance skills, remaining knowledgeable about best practices for patient care.
- Provided support and companionship to patients in need of assistance.
- Communicated effectively with diverse populations of patients, adapting approaches based on individual needs.
Lifeguard
Water World
05.2025 - 09.2025
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
Food Service Worker
Rocket Ice Cream
03.2025 - 06.2025
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Developed and maintained positive relationships with customers to enhance service.
Food Service Worker
Rush Bowls
05.2024 - 11.2024
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Education
No Degree -
Denver East High School
Denver, COSkills
- Positive attitude
- Helpful and Service-oriented
- Organization
- Patient care assistance
- Professional communication
- Independent and Self-directed
- Compassionate caregiving
- Data entry proficiency
- Patient confidentiality
- Friendly and outgoing
- Cultural sensitivity
- Strong interpersonal skills
- Calm under stress
- CPR certification
Accomplishments
- Made Varsity cheerleading as a freshman
- After overcoming a life threatening surgery i started volunteering at that same hospital
- Was on JV lacrosse for 3 years
- Varsity gymnastics for 2 years
Certification
- First Aid/CPR Certified
- Food Service Training
Languages
Spanish
Limited Working
Interests
- High-Intensity Interval Training
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Helping others in anyway possible
- Volunteering at hospitals
- Volunteer Travel
- Watching doctor shows
- Gym Workouts
Timeline
Hospital Volunteer
Saint Joseph Hospital
08.2025 - Current
Lifeguard
Water World
05.2025 - 09.2025
Food Service Worker
Rocket Ice Cream
03.2025 - 06.2025
Food Service Worker
Rush Bowls
05.2024 - 11.2024
No Degree -
Denver East High School
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