Kent Washington III
Colorado Springs
Summary
“Through lyrics, turntables, entrepreneurship, lighting, collaboration, social justice and leadership… reshaping institutional paradigms while holding a major influence is the goal. As well as providing innovative artistic experiences for all. Passionately working to spark the next generation to continue our cultural renaissance.”
A sales & marketing professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
13
13
years of professional experience
Work History
Sales Associate
Bare Blends
- Current
- As a Team Member you will help Guests meet their fitness and nutrition goals by assisting them to help select smoothies and retail products that inspire them to maintain a healthy and active lifestyle. Passionate about the BARE brand and demonstrating the willingness to take on new challenges.
- Food safety is essential, especially with all vegan-based products. No dairy, gluten and meat-free. Educating the customers is just as important.
- Money handling and TIPS certified.
Music Educator
Independent/Counter Culture, Inc.
01.2013 - Current
- Soul purpose is to initiate societal healing through Hip-Hop and multiple artistic outlets. Bridging the gap between artistic expression and the youth.
- Boys & Girls Club - Larimer County, Aurora-Denver Broncos and William E. Cope. Hosted the Boys & Girls Club Colorado: Keystone Conference with my organization, United Men of Color of CSU. Collaborated with the Music District, Little Kids Rock, Take Note Colorado and Bohemian Foundation to provide multiple 8-week Hip-Hop-based workshop programs for K-12. Just solidified another 8-week program with William E. Cope Boys & Girls Club for Summer 2020.
- Bohemian Foundation - Guest speaker at their Surround Sound Labs Conference. Three-time Music Event Fund finalist. Collaborated on the “All Ages DIY Scene in Fort Collins”. Worked on an 8-week program with Rodarte Community Center and Take Note Colorado, helping middle school students create Hip-Hop music. Built an exceptional connection with one of the biggest music-based nonprofits in the state.
- Little Kids Rock - Two-time Modern Band Summit Guest Speaker. Independent consultant through Little Kids Rock, worked primarily with Kenrick Wagner in teaching his unique Hip-Hop-based K-12 curriculum in the State of Colorado. LKR is an official sponsor for my upcoming community tour, acting as my main Social Media/Marketing Sponsors.
- Independently/Counter Culture, Inc. - Booked my own headlining 12-city (3 country), Hip-Hop Community Tour for Spring 2020. Personally working with Spotify, Little Kids Rock, Project Gametime, Macy’s (of Cherry Creek) and many more. Guest teaching with Professor Denise Apodaca’s Honors Thesis courses, starting in 2020. Hosted Black Masculinity Workshops at Colorado State University. Guest Speaker at Benjamin Rush School of Art, in Philadelphia, PA.
Programs Assistant
SACNAS
09.2022 - 12.2022
- Worked side by side with SACNAS Programming Team in maximizing and executing STEM-based events for collegiate students & professionals.
- The emphasis was being a resource for students of color in STEM. Creating programs that best served their community in an ethical way.
- Attend meetings, take notes, and complete daily tasks assigned to me by a lead or of a higher position within the non-profit.
- Helped to provide logistical support for the Programs & Services department both at the SACNAS conference and throughout the program year.
- Traveled to San Juan, Puerto Rico to provide hands-on support as a Programs Assistant
- Remote Position
Talent Management (Intern)
UnitedMasters/Translation
06.2022 - 08.2022
- Accepted into UnitedMasters/Translation's 'Come Up' 2022 Internship Program. Moved to New York City to work within my passion, the music industry. Our founder is international music mogul, Steve Stoute. Translation is an award-winning Advertising Agency. UnitedMasters is one of the biggest independent labels and distribution companies in the world.
- Work directly with the Head of Talent and Talent Lead in order to maximize and execute unique projects for multi-million dollar entities. Our focus is centered around talent acquisition and curation. Leveraging cultural currency and societal behaviors to assist companies with their major campaigns.
- Assisted on pitch decks. Providing exceptional research and data input to help maximize our pitches.
- Point of contact for our talent. Assisting the talent within their campaigns. In-person presence at certain events and acted as a stage/tour manager. Reassuring the success of UM/Translation events, in collaboration with our talent team.
- Final Internship Program was based around Web3 and Music. Created a festival concept that was powered by cryptocurrency. Leveraging NFTs and DAOs to create a unique experience for concertgoers and brings them through the entire festival process.
- Worked on major projects with companies such as: AT&T, Coors/Coors Light, Tribeca Film Festival, Tic Tac, Verzenio, Diaego, and Ally Bank.
- Helpful as a resource for other departments such as Music/A&R, Context, and Creative.
Customer Relationship Advocate
Fidelity Investments
05.2021 - 05.2022
- Exceptional financial skills and training, in efforts to obtain an SIE, Series 7 and Series 63 license within a WFH setting.
- The CRA role is an integral part of a broader team that takes incoming calls from our customer base while addressing customer service issues. We are looking for candidates who wish to gain financial expertise while growing professionally. Our successful CRAs assist clients with a broad range of needs including answering questions about their account balances to guiding them to the appropriate resources.
- First line of contact for our customers who have general inquiries such as money movement, connection clients to our mutual traders or retirement teams, and minor conflict resolution. Educated customers on Fidelity-based products and incentives.
- Multidimensional understanding of the importance of financial literacy and security. All intersectional with customer service and exceptional hospitality.
Budtender
COOKIES DENVER
01.2021 - 04.2021
- Performs sales and customer service tasks by performing the following duties. Working at the NUMBER ONE Cookies store in the Nation, came with a lot of expectations. Welcoming all challenges with open arms.
- Facilitate sales and customer service responsibilities. Exceptional cashiering, ID checks, stockroom upkeep and store upkeep as needed. Maintains company standards regarding personal sales metrics as well as adhere to the State’s MED compliance/rules. Handling COVA to maintain create orders for customers, check inventory and active POS. Expected to perform on a high level. We’re number one in majority of Cookies Corporate sales categories.
- Experience with extraordinary COVID regulations and restrictions, in order to maintain effective business. Effectively providing a passionate interaction and excellent customer service. Reminding our customers on the importance of cleanliness and effective shopping. Maximizing on marketing and customer engagement to heighten our sales.
- Product knowledge and ability to learn quick in a fast paced environment (flower, edible, concentrate). Transparency with customers is key. Meeting daily goals set by our general managers/leads. Setting the bar high for our teammates. Effective communication and teamwork was essential for store success. Maximizing the store’s functionality and overall experience. Close with leads and fills a leadership role without the title.
Budtender
ASCEND CANNABIS and TweedLeaf
09.2020 - 12.2020
- Performs sales and customer service tasks by performing the following duties.
- Facilitate sales and customer service responsibilities. Exceptional cashiering, stockroom upkeep and store upkeep as needed. Maintains company standards regarding personal sales metrics as well as adhere to the State’s MED compliance/rules. Handling BioTrack and Dutchie to maintain inventory and POS. Expected to perform on a high level for both: Recreational & Medical experience.
- Experience with extraordinary COVID regulations and restrictions, in order to maintain effective business. Effectively providing a passionate interaction and excellent customer service.
- Product knowledge and ability to learn quick in a fast paced environment (flower, edible, concentrate). Meeting daily goals set by our general managers/leads. Effective communication and teamwork was essential for store success. Maximizing the store’s functionality and overall experience. Close with leads and fills a leadership role without the title. Also, hold a close relationship with Diego Pellicer, King Palms and The Flower Collective personally.
Sales Associate
SHINOLA Detroit
10.2019 - 12.2019
- This position will provide a point of contact to support the sale of multi-category merchandise, warranty, replacements, and repair of items for Shinola’s luxury items. It manages orders to include order entry and manages all aspects/touch points that affect customer requests. This position is responsible for on time delivery of service. It interfaces with sales, purchasing, and logistics to ensure the accuracy of orders. Clienteling and outstanding customer service is a must. As Shinola continues to redefine the American standard for Luxury.
- Respond to inbound customer inquiries via phone, email, and live chat for information such as ship dates, order status, product questions, or other existing questions.
- Ensure customer requirements and expectations are met or exceeded.
- General Order Management to include; order entry, coordination of return material authorizations (RMAs) for warranty and exchanges, RMA issuance for repairs.
- Interface with sales, technical support, purchasing, finance, and logistics in an effort to solve order issues.
- Collaborate with purchasing, logistics, and finance to ensure proper service delivery, shipping, and invoicing.
- Manage complaints and issues affecting customer orders.
- Work collaboratively and cooperatively with colleagues to accomplish shared goals.
- Meet call management goals through maximum availability in the phone, email, and live chat queue(s).
- Work cross functionally to ensure customer satisfaction on all customer inquiries.
- Perform other related duties and special projects as assigned by manager
Captain
Dave & Busters
01.2019 - 01.2019
- Ensures guests’ initial impressions with Dave & Buster’s are positive and welcoming. Requiring strong communication skills, while guiding our guests throughout the space. As well as, provide direct support for private events and reservations.
- Point of contact between shift managers, general manager and supporting staff.
- Completed some STAR program and SafeServ training
- Upkeep and maintain event spaces and prepare for ongoing reservations made by our guests.
- “2nd line of Defense”, we support any department who needs immediate assistance.
Host - Social Fare
JW Marriott
01.2019 - 01.2019
- Greet and seat customers as they enter Social Fare, enter reservation requests and assists with daily task/operations. Providing a luxurious experience and exceptional hospitality.
- Maintains an efficient and courteous restaurant operation by greeting arriving customers, seating, establishing rapport and assisting with restaurant/customer service.
- Experience with setting up the bar and cash handling.
- Maintaining a leveled mindset and attitude in order to best accommodate our customers and their experience.
Sales Associate
FINISH LINE
01.2018 - 01.2019
- Performs sales and customer service tasks by performing the following duties.
- Performs sales and customer service responsibilities. Performs cashiering, stockroom upkeep and store upkeep as needed. Maintains company standards regarding personal sales metrics. Maintains FINISH LINE performance standards, training and meeting daily goals set by our general manager. Effective communication and teamwork was essential for store success.
Event Programmer/Talent Buyer
RamEvents at Colorado State University & United Men of Color
01.2016 - 01.2018
- Our purpose was to provide inclusive and diverse programming for Colorado State University students while incorporating market research and manifesting creative ideas to life.
- Booked Grammy-nominated artist, Jhene Aiko and Grammy-award winning artist, Eric Bellinger. Additional support by Chaz French.
- Handled customer service directly via email, phone or personal interaction as well as manage contractual agreements, budgets and other important documents.
- 2017 RamFest coordinator - Coordinate Colorado State University’s biggest concert of the year with a $200,000 to $400,000 budget. Drafting and negotiating offer letters to the headlining and opening artists. Coordinate meetings and communicate with all parties associated with RamFest (i.e., CSUPD, Landmark, Athletic Department, PSI, Flexx). Oversee and implement effective marketing to maximize ticket sales. Point of contact for the entire show.
- Team reflection on previous events. Points of improvements, understanding the importance of “calling in” other co-workers for the purpose of enhancing and strengthening the team
- Past three years of United Men of Color’s rap battle tournament, Clash of the Titans… I booked hip-hop artists JID, Casey Veggies, Audio Push & King Los. Also, was the point of contact and handled the day of show operations.
Education
Associates & B.A - Theatre (Conc. in Lighting Design)
Colorado State University
FORT COLLINS, CO12.2018
Skills
- Creative
- Passionate work ethic
- Customer service
- Teamwork and collaboration
- Problem-solving & multi-tasking skills
- Reliable and punctual
- Goal oriented
- Relationship building & listening skills
- Cash handling
- Conflict resolution
- Attention to detail
- Flexible and adaptable
Accomplishments
- 2024 & 2025 ComicCon Africa Guest Speaker
- 2024 & 2025 Johannesburg Pride Guest DJ
- 2022 TEDX Speaker & Guest Performer
- UnitedMasters Come Up Class of 2022 (NYC)
- President of United Men of Color at Colorado State University (2016-2017) + CSU's 2016 Student Organization of the Year
- 2017 RamFest Coordinator with Grammy-Award winning Artists, Jhene Aiko & Eric Bellinger
Performing Artist / DJ / Independent Talent Buyer
- First Hip-Hop Act to headline Meow Wolf Denver / 2022
- TEDX Speaker @ Colorado State University - Fort Collins, CO / 2022
- The Happiness of Pursuit Festival - San Bernardino, CA / 2022
- Performed at SohoWorks: DUMBO - Brooklyn, NY / 2022
- Performed at PayDayLA - Los Angeles, CA / 2022
- Headlining US Tour, in partnership with Illegal Pete’s Restaurant - 2022
- Support for PhonyPPL / Marquis Theatre - Denver, CO / 2021
- Support for Young Nudy / Marquis Theatre - Denver, CO / 2020
- Support for Old Man Saxon / Larimer Lounge - Denver, CO / 2020
- Support for K-Camp / Aggie Theatre - Fort Collins, CO / 2019
- Support for Lupe Fiasco / Aggie Theatre - Fort Collins, CO / 2018
- Support for J.I.D. / LSC Theatre - Fort Collins, CO / 2018
- Support for Snow Tha Product / Cervantes Masterpiece Ballroom - Denver, CO (SOLD OUT) / 2017
- Support for Cousin Stizz / Mishawaka Amphitheatre - Poudre Canyon, CO (SOLD OUT) / 2017
- Slip N’ Slide Foam Party (Partnership with Monster Energy Drink) / Nixon’s Tavern - Fort Collins, CO / 2017
- Support for Waka Flocka Flame and Styles&Complete / Cervantes Masterpiece Ballroom - Denver, CO (SOLD OUT) / 2017
- Support for Audio Push / Colorado State University - Fort Collins, CO (SOLD OUT) / 2017
- Headlined Fusion’s Thursday College Night / Fusion Nightclub - Fort Collins, CO (OVER CAPACITY/SHUTDOWN) - 2017
- Greek Party Tour: UofA / University of Arizona - Tucson, AZ / 2016
- Denver Post presents: Underground Music Showcase / Downtown Denver, CO / 2015, 2016 & 2021
- Colorado Black Arts Festival (Headlined) / City Park - Denver, CO / 2015 & 2016
- Kent Washington x Illegal Pete’s “St. ValensFEST” Tour / Denver, Fort Collins & Boulder, CO / 2016
- Support for Casey Veggies / Colorado State University - Fort Collins, CO (SOLD OUT) / 2016
- DJ Set for Naughty By Nature / Marquis Theatre - Denver, CO / 2015
- No Coast Company x Fresh Crew’s 90’s Party / Moxi Theatre - Greeley, CO (SOLD OUT) / 2015
- Support for Hopsin & Dizzy Wright / Black Sheep - Colorado Springs, CO (SOLD OUT) / 2014
Timeline
Programs Assistant
SACNAS
09.2022 - 12.2022
Talent Management (Intern)
UnitedMasters/Translation
06.2022 - 08.2022
Customer Relationship Advocate
Fidelity Investments
05.2021 - 05.2022
Budtender
COOKIES DENVER
01.2021 - 04.2021
Budtender
ASCEND CANNABIS and TweedLeaf
09.2020 - 12.2020
Sales Associate
SHINOLA Detroit
10.2019 - 12.2019
Captain
Dave & Busters
01.2019 - 01.2019
Host - Social Fare
JW Marriott
01.2019 - 01.2019
Sales Associate
FINISH LINE
01.2018 - 01.2019
Event Programmer/Talent Buyer
RamEvents at Colorado State University & United Men of Color
01.2016 - 01.2018
Music Educator
Independent/Counter Culture, Inc.
01.2013 - Current
Sales Associate
Bare Blends
- Current
Associates & B.A - Theatre (Conc. in Lighting Design)
Colorado State University
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