Kenny Duong

I have built a strong foundation in customer service and sales through roles that require direct interaction with customers, accuracy, in handling transactions, and the ability to stay composed in busy environments. In my current position at Tous Les Jours, I focus on helping guests with their selection, answering questions, and supporting major sales areas, especially custom and specialty cake orders. These responsibilities have strengthened my communication skills, attention to detail, and commitment to providing a positive experience for every customer.

Along with my work experience, I have had a long-standing interest in the automotive field. I enjoy learning about vehicles, how they work, and how customers needs can guide the decision to purchase or service a car. I am motivated to bring my service background and enthusiasm for the industry into a dealership setting. where I can continue to grow professional and contribute to a strong customer experience.

At the age of fourteen, I found a jar of coins worth about $97 while my family was moving. I decided to use that money to start a small online business selling digital items. I learned how to price products, manage costs, and follow demand. Over time, I grew that initial amount into more than $11,000. This experience gave me early exposure to budgeting, customer behavior, and basic market analysis.

I have continued developing those skills through day trading, where I focus on risk management, consistency, and sticking through a planned strategy. Trading requires focus and accountability, and I treat it seriously as part of my personal growth.

Overall, I bring a mix of customer service experience, sales awareness, and independent business skills. I take initiative, learn quickly, and take my responsibilities seriously in any work environment.