Summary
Overview
Work History
Education
Skills
Timeline
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Kenneth Travis

Colorado Springs

Summary

Dynamic and results-driven professional with extensive experience as a Youth Security Officer at DHS Group, excelling in emergency response and threat assessment. Proven ability to enhance safety protocols while delivering exceptional customer service. Skilled in report writing and complex problem-solving, ensuring a secure environment for all stakeholders.

Experienced with conducting surveillance and managing access control to prevent unauthorized entry. Utilizes strong observational skills to identify and address potential security threats effectively. Knowledge of emergency response procedures, ensuring swift and appropriate action during incidents.

Security professional with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in surveillance, access control, and emergency response.

Overview

6
6
years of professional experience

Work History

Youth Security Officer

DHS Group
04.2025 - 07.2025
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.

Logistics Specialist

Johnson Service Group Inc.
06.2024 - 10.2024
  • Tracked supply, equipment and product inventory quantities to maintain necessary levels.
  • Coordinated incoming and outgoing shipments to maintain schedules.
  • Managed inventory levels for optimal cost savings and minimal stockouts.
  • Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Maintained compliance with all relevant regulations, ensuring safe transportation of goods while avoiding costly fines or penalties due to non-compliance issues.
  • Worked with customers to integrate processes and correct issues.
  • Lead a team responsible for managing imports/exports documentation process ensuring timely and accurate completion of all shipping documents.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Evaluated current hazardous material storage systems, identifying areas for improvement to ensure long-term safety and compliance with regulations.
  • Ensured compliance with federal and state regulations for hazardous material disposal through meticulous recordkeeping.
  • Assisted in the preparation of required documentation for regulatory inspections, showcasing adherence to best practices for hazardous material handling.
  • Reduced spill incidents by providing comprehensive training on emergency response procedures to fellow employees.
  • Improved workplace safety by implementing proper hazardous material handling procedures and training.
  • Reduced risk of accidents by conducting regular inspections of hazardous material storage areas.
  • Conducted thorough research on new materials entering the facility, staying informed about their potential hazards and appropriate handling methods.
  • Handled emergency spills and environmental cleanup requests with organized approach.
  • Tracked orders and notified customers of status or potential delays.
  • Cleaned mold-contaminated sites by removing damaged porous materials or thoroughly cleaning contaminated nonporous materials.
  • Evaluated hazardous conditions to develop successful mitigation strategy and maintain public safety throughout procedures.
  • Monitored contaminated area to determine scope of hazard and progress of cleaning efforts against targets.
  • Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
  • Managed inventory levels to verify availability of stock for customer orders.
  • Studied data to identify trends and patterns in transportation activity.
  • Updated and maintained databases to track shipments and inventory.
  • Recorded numbers of containers stored at disposal sites, specifying amounts or types of equipment or waste disposed.

Sales Agent

TruGreen Lawn Care
02.2024 - 06.2024
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Assisted call-in customers with questions and orders.
  • Explained features and advantages of [Type] products or services to promote sales.
  • Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
  • Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
  • Identified new areas of opportunity within existing accounts by offering additional products or services based on their needs analysis results.
  • Negotiated prices, terms of sales and service agreements.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Maintained current knowledge of evolving changes in marketplace.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Kept detailed records of daily activities through online customer database.
  • Achieved or exceeded company-defined sales quotas.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Generated advertising brochure for vendor use.

Warehouse Worker

Amazon
09.2023 - 02.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.
  • Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
  • Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
  • Ensured compliance with health and safety regulations, conducting regular training sessions for new and existing staff.
  • Minimized downtime, proactively identifying and reporting equipment malfunctions for prompt repair.
  • Boosted team morale and productivity by leading morning briefings and setting clear daily objectives.

Cashier

Red Vapor
03.2023 - 09.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cavalry Scout (19D)

US Army
11.2019 - 02.2023
  • Optimized decision-making processes under pressure through consistent application of effective problem-solving strategies.
  • Trained junior soldiers in combat tactics, weapons systems, and survival techniques, fostering a cohesive team environment.
  • Operated various weapon systems proficiently, ensuring accurate engagement of targets during live-fire exercises.
  • Aligned individual goals with unit objectives, resulting in higher motivation levels among fellow soldiers during deployments or exercises.
  • Managed sensitive information, ensuring proper handling and dissemination of classified materials.
  • Maximized resource utilization by effectively managing equipment inventory and maintenance schedules within the unit.
  • Contributed to successful missions by utilizing advanced technologies for surveillance and target acquisition.
  • Increased mission success rates with detailed route planning and risk assessments.
  • Supported troop movements, providing real-time updates on terrain and obstacles for optimal navigation.
  • Maintained high levels of physical fitness to meet the demands of extended field operations.
  • Conducted thorough after-action reviews to identify areas for improvement in future missions.
  • Enhanced unit readiness by conducting regular vehicle maintenance and inspections.
  • Promoted a positive work environment by consistently demonstrating professionalism, dedication, and respect for fellow soldiers.
  • Handled ammunition safely, minimizing risk to fellow crew members and weapon systems.
  • Engaged in reconnaissance, security, and search operations.
  • Verified inventory computations by comparing to physical counts of stock, investigating discrepancies and errors.
  • Secured battle positions in preparation for firing of ammunition.
  • Directed platoon tactical movements, platoon security operations and platoon route and zone reconnaissance.
  • Monitored enemy combatants captured in time of war awaiting transport for interrogation.
  • Developed, resourced, and executed squad's various strength and training strategies to improve mission readiness in tactical fields.

Education

High School Diploma -

Grenada High School
Grenada
05-2018

Skills

  • Report writing
  • General security
  • CCTV surveillance
  • Physical fitness
  • Emergency response
  • Access control
  • Complex Problem-solving
  • Security screenings
  • Threat assessment
  • Document management
  • Crime prevention
  • Metal detector operation

Timeline

Youth Security Officer

DHS Group
04.2025 - 07.2025

Logistics Specialist

Johnson Service Group Inc.
06.2024 - 10.2024

Sales Agent

TruGreen Lawn Care
02.2024 - 06.2024

Warehouse Worker

Amazon
09.2023 - 02.2024

Cashier

Red Vapor
03.2023 - 09.2023

Cavalry Scout (19D)

US Army
11.2019 - 02.2023

High School Diploma -

Grenada High School

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Kenneth Travis