Kendra Pospychalla
Washington, DC
Summary
Detail-oriented operations and executive support professional with 15+ years of experience managing calendars, organizing workflows, and supporting leaders across multiple industries. Skilled in project management tools (Monday.com, Asana, Trello), CRM platforms (Salesforce, Oracle, Zoho Creator), and productivity suites (Google Workspace, Microsoft Office). Adept at keeping executives focused, streamlining processes, and delivering reliable follow-through in fast-moving environments.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Founder & Consultant
Veylora LLC
05.2025 - Current
- Provide administrative and project management support to small businesses and nonprofits.
- Create SOPs, process maps, and templates for recurring tasks.
- Set up and manage project boards and reporting systems for clients.
Military Advisor
USAID
04.2023 - 04.2025
- Coordinated cross-functional meetings, follow-ups, and deliverables across U.S. government and partner agencies.
- Drafted and proofread reports, agendas, and decision documents under tight deadlines.
- Led initiatives to enhance program efficiency and effectiveness across development projects.
- Created briefings and presentations, synthesizing information for strategic decision-making processes.
Director, Program Operations
Rural LISC
04.2021 - 04.2023
- Tracked deadlines, deliverables, and contracts for multiple community-based clients.
- Drafted SOPs, client reports, and internal process documents.
- Led cross-functional teams to develop and implement strategic initiatives aligned with organizational goals.
Deputy Director/Manager, New Services
Team Rubicon
10.2017 - 04.2021
- Supported various departments with scheduling, agendas, and documentation for multi-stakeholder meetings.
- Drafted SOPs, proposals, and donor reports with attention to detail and formatting.
- Streamlined operational processes to enhance efficiency and reduce costs.
- Led cross-functional teams to research and implement new initiatives supporting business objectives.
- Analyzed market trends to inform decision-making and optimize resource allocation.
Operations Manager
American Red Cross
2011 - 01.2016
- Managed reporting, schedules, and compliance documentation across multiple disaster operations.
- Developed SOPs, processes and reporting for multiple programs.
- Developed and maintained filing systems, ensuring easy access to critical documents and records.
Sales Assistant
San Diego Tourism Authority
01.2007 - 01.2009
- Coordinated contracts, billing, and executive support for sales teams.
- Streamlined order processing by coordinating communication between sales, accounting, and fulfillment teams.
- Implemented process improvements that increased efficiency in sales support operations.
- Prepared and presented sales reports and customer profiles to upper management.
Finance Technician
US Marine Corps
01.2003 - 01.2007
- Finance Technician handling payroll, reconciliations, and audits.
- Implemented process improvements that enhanced efficiency in financial reporting cycles and reduced turnaround time.
- Resolved payroll discrepancies by investigating issues and reconstructed pay accounts for timely resolution.
Education
M.S. - Disaster Science & Management
University of Delaware
B.A. - International Studies
UC San Diego
Skills
- Calendar & Email Management
- Project Boards (Mondaycom, Asana, Trello)
- SOPs, Manuals & Document Drafting
- Client Scheduling & Communication
- Invoicing & Budget Tracking Support
- CRM & Database Management (Salesforce, Oracle, Zoho)
- Cross-Functional Coordination
- Project management
- Microsoft office proficient
- Operations optimization
Certification
- Certified Emergency Manager (CEM)
- ISO 22301 (Business Continuity Management – in progress)
Timeline
Founder & Consultant
Veylora LLC
05.2025 - Current
Military Advisor
USAID
04.2023 - 04.2025
Director, Program Operations
Rural LISC
04.2021 - 04.2023
Deputy Director/Manager, New Services
Team Rubicon
10.2017 - 04.2021
Sales Assistant
San Diego Tourism Authority
01.2007 - 01.2009
Finance Technician
US Marine Corps
01.2003 - 01.2007
B.A. - International Studies
UC San Diego
Operations Manager
American Red Cross
2011 - 01.2016
M.S. - Disaster Science & Management
University of Delaware
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