Kendra Davis

Regional Vice President

Sun Communities

08.2019 - 01.2025

Led a team of district managers, ensuring consistent communication and collaboration for overall business success.
Managed financial performance by setting budgets, monitoring expenses, and identifying areas for improvement.
Increased regional sales by developing and implementing strategic sales plans.
Implemented successful improvements to sales and resort occupancy, curb appeal and overall happiness at the resort.
Directed hiring and development of 9 management staff to drive improvements to resort management.
Negotiated strategic partnerships with vendors to secure favorable terms and pricing for products or services.
Implemented cross-functional initiatives for continuous improvement in sales, customer satisfaction, and operational efficiency.
Delivered regular progress reports to senior leadership, providing clear metrics on regional performance against company goals.
Enhanced brand reputation through community engagement initiatives, establishing company as leader in corporate social responsibility within region.
Accelerated resolution of customer issues, establishing rapid response team that improved client satisfaction and loyalty metrics.
Bolstered customer satisfaction levels, initiating customer feedback loop that informed service improvements and enhanced client retention rates.
Oversaw yearly budget of more than $2,000,000.
Optimized inventory management practices, reducing waste and ensuring product availability aligned with demand forecasting for peak efficiency.
Established and maintained strong relationships with customers, vendors and strategic partners.
Created succession plans to provide continuity of operations during leadership transitions.