Executive HR Director and Chief Management Officer with 15+ years of leadership across global U.S. Embassies, managing budgets up to $200 million and overseeing end-to-end recruitment, HRIS implementation, workforce planning, and extensive performance management. Expertise in talent management, crisis response, employee relations, and local labor law compliance. Proven leader in change management, team empowerment, strategic HR policy development, staff training and development, and EEO programs, consistently driving efficiency, engagement, and diversity in the workplace.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Supervisory Regional Executive HR Director / Chief Management Officer
U.S. Embassy, U.S. Department of State
01.2022 - Current
Managed a multimillion-dollar operational expense budget and directed HR operations across nine countries
Led end-to-end recruitment efforts, boosting global hiring by 10% and improving recruitment processes for efficiency
Spearheaded change management strategies, restructuring 30% of staff roles to align with mission objectives and improve workflow
Developed employee engagement programs, increasing participation and morale by 20%
Supervised payroll, benefits, training, and compliance, ensuring adherence to local and U.S
Labor laws
Served as sole EEO Counselor for all U.S
Government operations in country, supporting workplace investigatory processes and advising leadership on compliance, conflict resolution, and anti-discrimination policies
Designed and implemented team-building and empowerment initiatives, strengthening communication and collaboration
Advised the Ambassador on crisis response, including major disaster relief operations within and outside of country
Developed enhanced performance management metrics to better define workplace expectations, resulting in a 20% increase in staff satisfaction of the performance review process
Supported multimillion dollar U.S. Government foreign assistance portfolio and project management
Supervisory Executive HR Director / Chief Management Officer
U.S. Department of State, U.S. Embassy
01.2018 - 01.2022
Managed millions in operating expenses and built a fully functional HR and Executive Office team
Led end-to-end recruitment, driving record-high hiring rates despite a 30% staff turnover
Implemented HRIS enhancements, streamlining employee data tracking, payroll, and performance evaluation systems
Created and led an Employee Relations & Talent Management Initiatives, collecting and analyzing workforce data to guide policy improvements
Conducted workforce planning for embassy expansion in Hanoi and Ho Chi Minh City, ensuring the right talent was in place for growth
Designed and executed change management initiatives, facilitating smooth transitions during organizational restructuring
Ensured compliance with Vietnam’s labor laws, maintaining fair and legal employment practices
Directed HR operations during U.S Vice President’s 2021 visit, overseeing staffing and logistics
Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Interviewed, recruited and trained new onboarding candidates.
Located bottlenecks to streamline existing processes.
Regional Supervisory Executive HR Director / Acting Deputy Mission Director
U.S. Department of State, U.S. Embassy
01.2014 - 01.2018
Managed a $30 million operating expenses budget, supporting 200+ employees and leading HR across four countries
Piloted a new Cost of Living Adjustment tool, reducing payroll errors and increasing accuracy by 90%, later adopted by 80+ U.S
Embassies
Led end-to-end recruitment and workforce restructuring, ensuring alignment with strategic goals
Served as EEO Counselor, conducting sensitive workplace investigations and advising leadership on discrimination claims
Spearheaded change management strategies, supporting staff transitions and organizational restructuring
Led hurricane disaster relief efforts including managing staffing and logistics, coordinating U.S
Government response efforts
Created comprehensive mentoring and training development programs, increasing collaborative engagement by staff and morale
Supervisory Executive HR Director / Chief Management Officer
U.S. Department of State, U.S. Embassy
01.2012 - 01.2014
Managed HR for a $200 million annual operating expenses budget, supporting 200 employees and 16 direct reports
Led end-to-end recruitment, modernizing hiring, onboarding, and training processes
Developed talent and performance management frameworks, ensuring strategic succession planning and professional development opportunities
Enhanced HRIS capabilities, improving personnel data management, benefits processing, and performance evaluation tracking
Ensured compliance with Ethiopian labor laws, implementing best practices in HR policy
Served as EEO Counselor, handling investigations, employee grievances, and leadership advisement
Directly coordinated strategic team building exercises to improve communication flow between management and teams and on individual levels, utilizing extensive conflict resolution and mediation expertise
Supervisory HR Director
U.S. Embassy
01.2010 - 01.2012
Led HR and budget oversight for a $55 million dollar program portfolio and all aspects of the HR platform, ensuring local labor law compliance
Desk Officer
Department of State
01.2006 - 01.2010
Supported U.S. Foreign Assistance foreign assistance programs for Honduras, Guatemala, West Bank, and Gaza, advising on foreign assistance workforce strategy with $600 million Program Budget.
Program Analyst
Department of Justice (DEA)
01.2005 - 01.2006
Investigative research, budget analysis, and policy development for $30 million Central American program portfolio.
Education
M.A. - International Affairs & Conflict Resolution
The George Washington University
Washington DC
05.2005
B.A. - International Affairs & Latin American Studies (Magna Cum Laude)
University of Notre Dame
Notre Dame, Indiana
05.2003
Conflict Resolution
Erasmus University
The Hague, Netherlands
08.2004
Skills
Conflict Resolution/Mediation
Full-Cycle Talent Acquisition
Change Management
Strategic Business Transformation
EEO Expertise
Diversity and Inclusion Strategy
Performance Metrics and Management
Executive Coaching
Operations Management
Crisis Management
Awards Recognition
Global Equal Employment Opportunity Distinguished Award (2022)
Multiple Performance, Meritorious, and Honor Awards from U.S. Embassies
Published Author: The Complete Guide to Airport Exercise (2017), The Rising Storm (2007)
2005 Presidential Management Fellow
National Horatio Alger Association Alumnus
Certification
Warranted Contracting Officer
TS/SCI Clearance
Timeline
Supervisory Regional Executive HR Director / Chief Management Officer
U.S. Embassy, U.S. Department of State
01.2022 - Current
Supervisory Executive HR Director / Chief Management Officer
U.S. Department of State, U.S. Embassy
01.2018 - 01.2022
Regional Supervisory Executive HR Director / Acting Deputy Mission Director
U.S. Department of State, U.S. Embassy
01.2014 - 01.2018
Supervisory Executive HR Director / Chief Management Officer
U.S. Department of State, U.S. Embassy
01.2012 - 01.2014
Supervisory HR Director
U.S. Embassy
01.2010 - 01.2012
Desk Officer
Department of State
01.2006 - 01.2010
Program Analyst
Department of Justice (DEA)
01.2005 - 01.2006
M.A. - International Affairs & Conflict Resolution
The George Washington University
B.A. - International Affairs & Latin American Studies (Magna Cum Laude)
University of Notre Dame
Conflict Resolution
Erasmus University
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