Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ken Vigil

Lakewood

Summary

Experienced, hard working Branch Manager with a proven track record in leading teams, overseeing corporate projects, and driving strategic initiatives to successful completion. Expertise in streamlining processes to enhance operational efficiency while maintaining high standards of quality and service. Recognized for fostering collaboration and aligning team efforts with organizational objectives, ensuring a unified approach to achieving excellence. Committed to continuous improvement and delivering results that contribute to overall business success.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Branch Manager

Copper State Bolt & Nut Company
03.2020 - Current
  • Delivered performance evaluations for staff, establishing individual development plans to foster professional growth and enhance team productivity.
  • Developed and implemented strategies to improve customer service levels, resulting in increased customer loyalty.
  • Conducted regular meetings with staff members to review progress towards goals and objectives.
  • Established effective relationships with vendors and suppliers to ensure timely delivery of goods at competitive prices.
  • Provided leadership through coaching, mentoring, motivating, and developing staff members.
  • Utilized CRM software to track sales performance metrics, providing actionable insights for strategic decision-making and forecasting.
  • Established key performance indicators (KPIs) to measure team effectiveness, driving accountability and continuous improvement within the sales department.
  • Managed customer accounts and customer relationships.
  • Interfaced directly with customers when necessary in order to resolve issues quickly and efficiently.
  • Participated in customer meetings and worked closely with team to resolve customer satisfaction issues.

Technical Sales Representative

GeoShack
01.2019 - 01.2020
  • Developed and executed targeted sales strategies to achieve revenue growth within assigned territory, leveraging in-depth product knowledge and market analysis.
  • Worked directly with cross-functional teams to deliver customized solutions, enhancing customer satisfaction and retention rates.
  • Delivered comprehensive product demonstrations to prospective clients, effectively communicating technical specifications and benefits to drive sales conversions.

Inside Sales Representative

Valen Distribution
01.2015 - 01.2018
  • Developed and maintained strong customer relationships through proactive outreach and follow-up strategies using CRM software to enhance client satisfaction.
  • Managed a portfolio of accounts, ensuring timely follow-up on inquiries and resolving any issues promptly through effective communication channels.
  • Kept stock inventories at level to facilitate sales objectives.
  • Used knowledge of company products and services to recommend solutions to customers.
  • Arranged in-person meetings and visited with clients to improve success of sales pitches.

Technical Sales Specialist

RTL Networks
02.2014 - 12.2014
  • Collaborated with engineering teams to provide technical solutions and product demonstrations, ensuring alignment with client specifications and needs.
  • Participated in trade shows, industry events, and other networking opportunities to promote products and services.
  • Drafted compelling presentations outlining product specifications and benefits as well as prepared quotes and proposals.
  • Identified product deficiencies and worked closely with engineering teams to develop solutions that met customer needs.

Pre-Sales Engineer

Global Technology Resources Inc
01.2009 - 01.2014
  • Developed and delivered customized technical presentations and product demonstrations to prospective clients, enhancing sales opportunities.
  • Collaborated with sales teams to identify customer requirements and design tailored solutions that addressed complex business needs.
  • Managed technical aspects of the sales cycle, including RFP responses, solution architecture design, and proof-of-concept development.
  • Maintained up-to-date knowledge about industry trends, advances in technology and new product offerings.
  • Developed proposals outlining pricing, timelines, deliverables and other necessary information.

Business Development Manager

MSC Industrial
12.2005 - 12.2008
  • Developed and executed strategic partnership initiatives that expanded market reach and enhanced brand visibility.
  • Conducted comprehensive competitor analysis to refine positioning strategies and drive competitive advantage in the marketplace.
  • Engaged in cold calling activities for lead generation purposes.
  • Managed client relationships, providing exceptional customer service to ensure satisfaction and retention.

Education

Bachelor of Arts (B.A.) - Communications

Metropolitan State University of Denver
Denver, CO
12.1995

Skills

  • Strong sales and customer service
  • Coaching individuals
  • Effective verbal and written communication
  • Detail-oriented approach
  • Task management & delegation expertise
  • Experienced with multiple CRM platform

Certification

OSHA Job Site Safety (40 hrs)

Timeline

Branch Manager

Copper State Bolt & Nut Company
03.2020 - Current

Technical Sales Representative

GeoShack
01.2019 - 01.2020

Inside Sales Representative

Valen Distribution
01.2015 - 01.2018

Technical Sales Specialist

RTL Networks
02.2014 - 12.2014

Pre-Sales Engineer

Global Technology Resources Inc
01.2009 - 01.2014

Business Development Manager

MSC Industrial
12.2005 - 12.2008

Bachelor of Arts (B.A.) - Communications

Metropolitan State University of Denver

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Ken Vigil