Kelsey Jarvis
Colorado Springs
Summary
Proficient Medical Assistant Instructor with a solid background in clinical procedures and student assessment. Recognized for promoting teamwork and delivering exceptional customer service within the healthcare education arena. Strong knowledge of medical office operations, team supervision, and quality standards. Adept at educating staff, improving efficiency, and fostering a positive patient experience.
Overview
10
10
years of professional experience
3
3
Certifications
Work History
Medical Assistant Instructor
Zollege
Colorado Springs
10.2025 - Current
- Developed and delivered comprehensive curriculum for medical assistant training programs.
- Facilitated hands-on training sessions in clinical and administrative procedures.
- Assessed student performance through practical exams and evaluations.
- Implemented feedback mechanisms to improve instructional methods and student engagement.
- Mentored students in professional behavior and patient interaction skills.
- Maintained up-to-date knowledge of industry standards and best practices in healthcare education.
- Guided and mentored students to fully develop abilities and knowledge outlined in course plans.
- Helped students develop technical and soft skills necessary for successful medical assistant work.
Medical Assistant
Leidos QTC Health Services
Colorado Springs
12.2023 - Current
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Lead Surgical Assistant/Medical Assistant
Aspire Allergy and Sinus
Colorado Springs
08.2020 - 12.2023
- Prepared surgical instruments and maintained sterile environments.
- Coordinated patient care and communicated effectively with medical staff.
- Trained junior surgical assistants on best practices and protocols.
- Monitored patients' vital signs during procedures for safety assurance.
- Organized surgical schedules to optimize workflow efficiency.
- Educated patients on post-operative care and recovery processes.
- Collaborated with the team to enhance patient comfort and experience.
- Maintained compliance with safety regulations set forth by governing bodies such as OSHA or The Joint Commission.
- Performed administrative tasks such as ordering supplies, maintaining equipment inventories, and scheduling tests for patients pre-operatively.
- Provided direct assistance to surgeons by passing instruments, suturing tissue, retracting tissue and organs, and performing other duties under the direction of the surgeon.
- Prepared OR suites for upcoming procedures by ensuring availability of necessary supplies and equipment.
Assistant Manager
The Greatest Escape Games
Colorado Springs
08.2018 - 08.2020
- Managed daily operations of escape room experiences for diverse groups.
- Trained and supervised team members on game facilitation and customer service.
- Enhanced guest experience by resolving issues and providing exceptional service.
- Conducted regular maintenance checks on game equipment and rooms for safety.
- Collaborated with management to plan special events and promotions for guests.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Recruited and trained new employees to meet job requirements.
Medical Assistant
Front Range Family Medicine
Colorado Springs
10.2015 - 08.2020
- Assisted healthcare providers with patient intake and medical history documentation.
- Coordinated appointment scheduling and managed patient flow efficiently.
- Prepared examination rooms and ensured cleanliness and organization of supplies.
- Conducted basic laboratory tests and processed specimens for analysis.
- Administered vaccines and medications as directed by healthcare professionals.
- Educated patients on treatment plans and provided post-visit instructions.
- Collaborated with multidisciplinary teams to enhance patient care delivery.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Cleaned and maintained medical equipment following procedures and standards.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, and other diagnostic tests as requested by the physician.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Filed insurance claims forms in accordance with applicable regulations.
- Changed dressings on wounds to prevent infection and check for healing.
- Assisted back-office patient processes to reduce office wait times.
- Supported administrative staff by processing payments.
Resident Care Manager
Sunrise Senior Living Center
Colorado Springs
09.2018 - 2019
- Performed rounds to evaluate patient conditions and update care plans.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Assisted with meal planning to meet nutritional plans.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
Education
Pima Medical Institute
Colorado Springs, CO01-2013
GED -
Pikes Peak Community College
Colorado Springs, CO01-2012
Skills
- Hands-on training
- Team collaboration
- Diagnostic testing
- Customer service
- Effective communication
- Mentorship and coaching
- Problem solving
- Professionalism
Certification
CCMA
Timeline
Medical Assistant Instructor
Zollege
10.2025 - Current
Medical Assistant
Leidos QTC Health Services
12.2023 - Current
Lead Surgical Assistant/Medical Assistant
Aspire Allergy and Sinus
08.2020 - 12.2023
Resident Care Manager
Sunrise Senior Living Center
09.2018 - 2019
Assistant Manager
The Greatest Escape Games
08.2018 - 08.2020
Medical Assistant
Front Range Family Medicine
10.2015 - 08.2020
Pima Medical Institute
GED -
Pikes Peak Community College