Kelsey Cate
Cortez
Summary
Reliable and detail-oriented administrative professional with experience in office support and customer service. Known for strong organization, efficiency, and flexibility in fast-paced environments.
Overview
7
7
years of professional experience
2023
2023
years of post-secondary education
Work History
Executive Assistant
Target Rental
Cortez
2025.05 - Current
- Processed customer payments (phone, check, etc) and applied to invoices in Quickbooks.
- Reconciled monthly credit card statements.
- Coordinated travel arrangements.
- Processed credit applications for new commercial accounts.
- Assist with collections as needed.
- Marketing support.
- Posted job listing on hiring platforms and coordinated interviews.
- Assisted with onboarding processes.
- Reviewed time cards for payroll processing.
- Processed monthly vendor payments.
New Patient Coordinator
Southwest Health System
Cortez
2023.10 - 2025.05
- Processed intake paperwork and preloaded demographics and medical history into the system.
- Answered incoming calls and assisted patients with scheduling and general inquiries.
- Ensured registration accuracy before initial appointment.
Administrative Medical Assistant
Southwest Health System
Cortez
2021.09 - 2023.10
- Provided phone support, insurance verification, and payment processing.
- Prepared daily deposits.
- Coordinated communication between patients and clinical staff.
- Completed reminder calls to reduce no-shows.
- Verified insurance.
- Provided coverage to other clinics as needed.
Sandwich Artist
Subway
Cortez
2019.07 - 2021.04
- Prepared food orders and maintained a clean work area.
- Provided friendly customer service in a fast paced environment.
- Operated cash register.
Education
Goal Academy
Cortez, COSome College (No Degree) - Certified Nursing Aid
Pueblo Community College
Pueblo, COSome College (No Degree) - Psychology
Grand Canyon University
Phoenix, AZSkills
- HIPAA compliance
- Attention to Detail
- Customer Service
- Administrative support
References
References available upon request.
Timeline
Executive Assistant
Target Rental
2025.05 - Current
New Patient Coordinator
Southwest Health System
2023.10 - 2025.05
Administrative Medical Assistant
Southwest Health System
2021.09 - 2023.10
Sandwich Artist
Subway
2019.07 - 2021.04
Goal Academy
Some College (No Degree) - Certified Nursing Aid
Pueblo Community College
Some College (No Degree) - Psychology
Grand Canyon University