Summary
Work History
Education
Skills
Work Preference
Generic
Kelly Tetrault

Kelly Tetrault

kellytetrault17@gmail.com
970.631.9352

Summary

Versatile and dynamic professional with a proven track record, enhancing positive experiences for customers and streamlining operations. Excelled in relationship building and cash management, significantly contributing to accurate and friendly transactions and fostering customer loyalty.

Hardworking and passionate job seeker with strong organizational and time management skills eager to secure a position. Ready to help a team achieve company goals.

Work History

Senior Bank Teller

FNBO
04.2017 - Current
  • Managed high-volume transactions while maintaining attention to detail, ensuring seamless customer experience by welcoming them and being the face of the bank.
  • Balanced cash drawers accurately at the end of each day, minimizing errors and adhering to time management.
  • Received mortgage, loan, credit card, public utility bill payments, deposit and withdrawals verifying accuracy in all transactions.
  • Established trust with customers by maintaining confidentiality and protecting sensitive financial information.
  • Played a key role in achieving consistently high audit scores by adhering to strict compliance policies and procedures.
  • Participated in community outreach events on behalf of the bank, enhancing brand visibility and fostering goodwill within the local area.
  • Served as a mentor to new tellers, sharing best practices for optimal performance and professional growth.
  • Recognized and prevented fraudulent activities and suspicious transactions.

Demo Representative

Bolder Brokers
09.2013 - 04.2017
  • Generated brand awareness and positive product impressions to increase sales.
  • Engaged with customers to communicate key points about products being demonstrated in Whole Foods, Natural Grocers and Sprouts locations.
  • Participated in special sale and promotional events.
  • Built strong relationships with store personnel, fostering collaboration towards shared business objectives.
  • Processed invoice and product shipping documents remotely for my brands.
  • Traveled to vendor shows to keep up to date with trends and new products.
  • Communicated with my demo coordinator, marketing and administrative team on a weekly basis.

Barista

Genesis Health Clubs
01.2011 - 08.2013
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly smile and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, and a positive team environment.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, and other equipment.

Personal Banker

Harborstone Credit Union
09.1996 - 05.2000
  • Utilized strong interpersonal communication skills during member interactions, resulting in increased trust and fostering long-lasting relationships.
  • Assisted members with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Maintained compliance with credit union policies and regulations.
  • Boosted sales of credit union products through effective cross-selling and up-selling techniques.
  • Contributed to a positive work environment, fostering teamwork among colleagues to enhance productivity levels.
  • Conducted regular audits minimizing risk exposure for the branch.

Department Sales Manager

Macys Department Store
06.1988 - 09.1996
  • Managed and mentored a team of 5 in the women's clothing department and assigned weekly schedules.
  • Communicated with purchasing buyers to keep up with clothing trends.
  • Streamlined inventory processes, reducing stock discrepancies and ensuring product availability for customers.
  • Coordinated and merchandised clothing and set up weekly promotional sales.
  • Developed strong relationships with customers, resulting in increased repeat business.

Education

Associate of Science - Business Administration

Everett Community College
Everett, WA

Skills

  • Intuitive and compassionate
  • Accurate and adaptive
  • Social awareness
  • Mortgage knowledge
  • Home remodeling
  • Banking procedures
  • Cash handling expertise
  • Time management
  • Teamwork communication
  • Customer engagement
  • Learning and development

Work Preference

Work Type

Full TimePart Time

Work Location

On-SiteHybrid

Important To Me

Work-life balanceCompany CultureFlexible work hours401k matchPaid time offPaid sick leave

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Kelly Tetraultkellytetrault17@gmail.com