Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kelly Martinez

Littleton

Summary

Results-oriented Assistant Manager with a diverse background in hospitality and education. Expertise in managing operations and enhancing team performance through effective leadership and training. Strong analytical skills drive improvements in customer satisfaction and workflow optimization.

Overview

7
7
years of professional experience

Work History

Assistant Manager

The Links Golf Course
Highlands Ranch
04.2021 - Current
  • Managed bar staff, trained new hires, and implemented disciplinary procedures.
  • Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
  • Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.

Head Food Runner

Old Blinking Light
Highlands Ranch
12.2022 - 07.2024
  • Coordinated with kitchen staff to ensure timely management of orders and special requests.
  • Monitored dining area to identify and address guest needs promptly.
  • Managed multiple food orders simultaneously, prioritizing based on cooking time and customer needs.
  • Welcomed guests upon arrival, creating a positive and inviting entry experience.

Assistant Teacher

Primrose Schools
Highlands Ranch
08.2019 - 05.2021
  • Assisted lead teacher with daily classroom activities and lesson planning to enhance student engagement and learning outcomes.
  • Implemented educational activities aligned with curriculum standards and objectives.
  • Participated in professional development workshops to improve teaching skills.
  • Engaged with children to foster development and participation in activities, promoting a respectful and supportive environment.

Host

Los Dos Potrillos Mexican Restaurant
Highlands Ranch
10.2018 - 07.2019
  • Greeted and welcomed guests upon arrival, creating positive first impressions that enhance overall guest experience.
  • Offered seating and special accommodations based on customer preferences and dining area volume, optimizing guest satisfaction.
  • Monitored dining area for cleanliness and promptly resolved issues to maintain a welcoming atmosphere.
  • Collaborated with management to improve overall guest satisfaction strategies.

Education

Some College (No Degree) - Finance

University of Colorado Denver
Denver, CO

Skills

  • Team management
  • Team leadership
  • Customer service
  • Effective communication
  • Analytical thinking
  • Bilingual proficiency
  • Organization
  • Multitasker

Languages

Spanish
Professional

Timeline

Head Food Runner

Old Blinking Light
12.2022 - 07.2024

Assistant Manager

The Links Golf Course
04.2021 - Current

Assistant Teacher

Primrose Schools
08.2019 - 05.2021

Host

Los Dos Potrillos Mexican Restaurant
10.2018 - 07.2019

Some College (No Degree) - Finance

University of Colorado Denver
Kelly Martinez