Kelly Marcus
Grand Junction,CO
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Capable in Microsoft Office and a certified Notary Public who has helped trained staff and enhanced operational efficiency. Passionate about community service, I founded CareFlight Comfort Kits, demonstrating leadership and organizational skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Universal Banker II
ANB Bank
02.2024 - Current
- Adhered to established security procedures and reported potential fraud or safety violations to management for immediate recourse.
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
- Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
- Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
- Trained and mentored junior banking staff to maximize performance, efficiency, and compliance.
- Executed wire transfers, stop payments and account transfers.
- Educated customers on online banking and mobile banking applications.
- Performed account maintenance by closing out accounts and changing customer addresses.
- Adhered to federal banking regulations.
- Maintained and audited banking logs.
Founder/Director
CareFlight Comfort Kits
05.2018 - Current
- Created a non-profit organization committed to providing bags of toiletries and comfort items for family members accompanying patients on flight-for-life transport.
- Responsible for all non-profit paperwork and filings.
- Elicit and gather donations (money and goods) for bags.
- Assemble bags of comfort items and toiletries.
- Deliver around 60 bags to emergency flight hangars as needed.
SeasonalPostal Worker
United States Post Office
12.2023 - 12.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Sorted mail and packages by zip code.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Followed instructions and procedures to complete assigned tasks.
- Worked fast to complete tasks and meet daily deadlines.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Seasonal Sales Associate
Kokopelli Farm Market
03.2023 - 12.2023
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
Criminal Justice
Metropolitan State University of Denver
Denver, COBachelor of Arts - Political Science
Colorado Mesa University
Grand Junction, CO12.2003
Skills
- Microsoft Office
- Limited Excel (but willing to learn)
- Webex
- Outlook 365
Certification
- Notary Public, State of Colorado, 2024
Commission Expires: October 9, 2028
Timeline
Universal Banker II
ANB Bank
02.2024 - Current
SeasonalPostal Worker
United States Post Office
12.2023 - 12.2023
Seasonal Sales Associate
Kokopelli Farm Market
03.2023 - 12.2023
Founder/Director
CareFlight Comfort Kits
05.2018 - Current
Criminal Justice
Metropolitan State University of Denver
Bachelor of Arts - Political Science
Colorado Mesa University
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