Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelly L. Trojovsky

Longmont

Summary

Dynamic professional with extensive experience at Walgreens, excelling in sales and top customer service. Ability to enhance team performance through effective presentation skills and strategic merchandising. Proficient in Microsoft Office Suite, leveraging data to achieve results and improve processes. Committed to delivering excellent service and fostering positive client relationships. Conscientious, reliable and motivated to create positive impact through work. Excellent organizational, observational and decision-making abilities. Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills.

Overview

10
10
years of professional experience

Work History

Professional Tester

Front Range Community College
04.2023 - Current
  • Accessing multiple schedules for daily rosters of individuals testing and setting up all testing stations according to test platform protocol.
  • Checking in candidates for their tests by following the test platform regulations as well as ensuring candidates follow the testing center's security protocol.
  • Ensuring candidates are receiving their ADA accommodations if they have any.
  • Recording daily stats of all tests and related activities.
  • Communicating with FRCC professors regarding students' tests, including ensuring we have the correct tests, and the students have made appointments to test.
  • Teaching students how to schedule testing appointments and making changes if needed.
  • Troubleshooting for all non-FRCC testing platforms, identifying issues, and liaising with appropriate parties to find resolutions.

Sales Associate

Tuesday Morning
Longmont
09.2022 - 03.2023
  • Showing top-notch customer service by quickly and efficiently checking them out at the register and handling all fragile merchandise with care.
  • Greeting customers and assisting them on the sales floor.
  • Swiftly and accurately scanning freight as it came off the truck to ensure correct inventory numbers.
  • Unloading trucks and putting freight in correct departments.
  • Creatively merchandising displays to reflect the season.
  • Janitorial duties.

Personal Banker

Academy Bank
Longmont
08.2020 - 08.2021
  • Excelling in teller duties, including deposits, withdrawals, and mortgage payments.
  • Opening accounts for new clients and welcoming them to their new bank, as well as closing accounts when needed.
  • Encouraging clients to apply for loans and credit cards, and assisting them in doing so.
  • Keeping inventory of all the money in my drawer, as well as in the vault.
  • Eliminating the wait time for new debit cards by making them on-site.

Sales Associate

Staples
Longmont
01.2020 - 07.2020
  • Reducing customer wait times by quickly and efficiently operating the register and answering any last-minute questions.
  • Assisting customers on sales floor.
  • Merchandising.
  • Diligently maintaining cleaning and sanitation standards aligning with the Covid 19 regulations.

Retail Merchandiser

Crossmark
Longmont
11.2019 - 01.2020
  • Merchandising the reading aisles in two Walmart locations. This included multiple planograms each week, as well as properly disposing of old items and putting the new items out, as well as setting up displays around the store.

Sales Associate

Brown's Shoe Fit
Longmont
10.2017 - 11.2019
  • Assisting customers in fitting for the proper shoes that best suited their needs.
  • Keeping up with the knowledge of all the shoes by attending seminars and researching in my own time.

Senior Beauty Advisor

Walgreens
Longmont
03.2016 - 08.2016
  • Keeping track of daily KPI's and producing strategies for all beauty advisors to improve sales numbers and earn more personal promotional monies.
  • Merchandising: taking charge of all department resets and revisions and making sure all other beauty advisors were on the same page.
  • Increasing customer satisfaction quotas by expediting checkout processes and decreasing waiting times.
  • Attending classes and constantly taking tests to keep up with the latest beauty trends and in turn, sharing the knowledge with the beauty team.
  • Creatively building displays to align with the season and current trends.
  • Greeting every customer on the sales floor and providing excellent service to exceed their expectations.
  • Accurately scanning freight as it came off the truck, unloading truck, and quickly putting new merchandise away.
  • Diligently cleaning and dusting to maintain an immaculate and safe shopping area for clientele.

Education

Bachelor of Science - Business Management

Metropolitan State University of Denver
05.2025

Associate of Arts -

Front Range Community College
Longmont, CO
08.2016

Skills

  • Microsoft Office Suite
  • Presentation skills
  • Public speaking
  • Spreadsheet management

Timeline

Professional Tester

Front Range Community College
04.2023 - Current

Sales Associate

Tuesday Morning
09.2022 - 03.2023

Personal Banker

Academy Bank
08.2020 - 08.2021

Sales Associate

Staples
01.2020 - 07.2020

Retail Merchandiser

Crossmark
11.2019 - 01.2020

Sales Associate

Brown's Shoe Fit
10.2017 - 11.2019

Senior Beauty Advisor

Walgreens
03.2016 - 08.2016

Bachelor of Science - Business Management

Metropolitan State University of Denver

Associate of Arts -

Front Range Community College
Kelly L. Trojovsky