Kelly Lichtenberg
Centennial
Summary
Compassionate CNA skilled in patient care, vital signs monitoring, and ensuring HIPAA compliance. Committed to delivering comfort and safety to patients while supporting healthcare teams through effective communication.
Overview
18
18
years of professional experience
1
1
Certification
Work History
CNA
Craig Hospital
09.2023 - Current
- Provided compassionate care to patients, ensuring comfort and safety during daily activities.
- Assisted nursing staff with patient assessments and documentation in electronic health records.
- Monitored vital signs and reported changes to healthcare team promptly for timely interventions.
- Assisted patients with daily living activities, promoting independence and dignity.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Server
Texas Roadhouse Restaurant
05.2008 - 07.2020
- Delivered exceptional customer service by anticipating guest needs and providing timely assistance.
- Managed multiple tables efficiently, ensuring smooth operation during peak hours.
- Trained new servers on menu items, restaurant procedures, and customer engagement strategies.
- Collaborated with kitchen staff to ensure accurate order fulfillment and presentation quality.
- Implemented upselling techniques, increasing average check totals through strategic recommendations.
- Resolved customer complaints promptly, enhancing overall dining experience and satisfaction levels.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Associate of Applied Science - Nursing
Arapahoe Community College
Littleton, CO05-2023
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- HIPAA compliance
- Bathing assistance
- Feeding assistance
- Basic life support
- Dressing assistance
Certification
- CNA - Certified Nurse Assistant
- BLS
Timeline
CNA
Craig Hospital
09.2023 - Current
Server
Texas Roadhouse Restaurant
05.2008 - 07.2020
Associate of Applied Science - Nursing
Arapahoe Community College