Kellina Esparza
Denver
Summary
Dynamic Clerk V with a strong track record in managing complex administrative tasks within a medical office. Expertise in quality assurance and budget management, contributing to improved operational efficiency and patient satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Clerk V
Denver Health
Westminster
09.2023 - 12.2024
- Quality checks are completed at the beginning of each shift to assure that patient information is processed correctly by providers.
- Process an average of 30 patients per day while managing other tasks.
- Eliminated waste in the department by initiating an organization process for legal paperwork.
- Assisting the manager in maintaining the budget while supplying the department with the appropriate supplies.
- Assisted healthcare providers with administrative tasks to enhance operational efficiency.
Office Assistant
Bro's that Mow
04.2019 - 10.2022
- Processing clients' payments and scheduling follow-up appointments.
- Reaching out to new clients to bring in new revenue.
- Running reports and making sure we are hitting our goals for the month.
- Ordering supplies to keep the office running and organized.
- Prepared documents, reports, and correspondence for team members and clients.
- Supported staff by handling incoming calls and directing inquiries appropriately.
Clerk V
Boulder Creek Psychiatry
Boulder
02.2019 - 03.2022
- Calculated end-of-month receipts for all patients, confirming that appropriate time of visit was documented for insurance charges.
- Set up a weekly meeting with drug reps to bring new meds into the practice.
- I presented provider statistics at every monthly team meeting, where I would share data, and the team would collaborate on how to increase revenue.
- Created an open, safe, and welcoming environment for all patients and staff.
- Share data along with the collaboration of a team setting.
- Managed patient records and ensured data accuracy in electronic health systems.
Process Server
Alpine Attorney
Thornton
02.2016 - 10.2018
- Ability to deliver clear and concise information to those who are being served.
- Ability to adapt to and understand situations in order to get the job done.
- Adapting to working alone and being able to manage my time to get everything done in a timely manner.
- Scan and fax important documents into the system.
- Delivered legal documents to designated recipients efficiently and accurately.
- Communicated with clients and attorneys about document status and requirements.
Education
High School Diploma -
Pinnacle High School
Thornton, CO05-2017
Skills
- Multitasking
- Problem solving
- Medical office experience
- Organization
- Document preparation
- Patient records management
- Revenue tracking
- Time management
- Administrative support
Certification
- CPR Certified
Timeline
Clerk V
Denver Health
09.2023 - 12.2024
Office Assistant
Bro's that Mow
04.2019 - 10.2022
Clerk V
Boulder Creek Psychiatry
02.2019 - 03.2022
Process Server
Alpine Attorney
02.2016 - 10.2018
High School Diploma -
Pinnacle High School
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