Kelliann Lister
Monte Vista,CO
Summary
Results-driven business manager with expertise in financial management, employee management, and operational efficiency. Proven ability to streamline processes and enhance productivity across departments.
Overview
12
12
years of professional experience
Work History
Business Manager/HR
Sargent School District
Monte Vista, CO
05.2018 - Current
- Managed budget allocation and resource planning for district-wide initiatives.
- Developed and implemented operational procedures to enhance efficiency across departments.
- Assisted with hiring process and training of new employees.
- Process payroll for over 50 employees.
- Processed vendor invoices ensuring accuracy and compliance with company policies.
- Reconciled accounts payable transactions to maintain financial integrity.
Customer Service Representative
First Southwest Bank
Alamosa, CO
06.2014 - 05.2018
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Streamlined complaint resolution processes, enhancing overall customer satisfaction ratings.
- Trained new team members on policies, procedures, and customer service best practices.
- Collaborated with cross-functional teams to identify and implement service improvements.
Education
High School Diploma -
Sargent School District
Monte Vista, CO05.2003
Skills
- Financial management
- Customer service
- Project management
- Employee management
- Documentation and reporting
- Customer relationship management
- Decision-making
Timeline
Business Manager/HR
Sargent School District
05.2018 - Current
Customer Service Representative
First Southwest Bank
06.2014 - 05.2018
High School Diploma -
Sargent School District