Overview
Work History
Education
Timeline
Generic

Kelli Quimby

Frederick

Overview

23
23
years of professional experience

Work History

Pet Care Specialist

Pet Supplies Plus
11.2022 - Current
  • Handled animals safely and remained calm in different situations.
  • Kept kennels clean, tidy and spaces stocked with items for pet or staff needs.
  • Taught pet owners how to care for pets, manage behaviors and maintain proper nutrition.
  • Helped potential adopters navigate processes, completed paperwork and assessed suitability for animal care.
  • Documented pet care activities, immunizations and treatments delivered.
  • Tracked information about pet health, behavior and food and fluid intake for diagnostic purposes.

Pet Store Supervisor

Pet Supplies Plus
11.2020 - 10.2022
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
  • Supervised daily operations by directing customer service, inventory and sales operations.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Boosted sales by effectively cultivating customer rapport and delivering superior customer service.
  • Educated and trained staff to equip with knowledge about products, customer service and store policies.
  • Conducted inventory analysis to determine optimal stock levels.
  • Answered product questions and assisted customers in selection and checkout.
  • Developed marketing strategies by creating and implementing plans to promote store, attract new customers and increase sales.

Assistant Manager

Atlas Pet Supply
04.2011 - 09.2020
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.

General Merchandise Manager

Safeway
09.2000 - 05.2011
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
  • Monitored inventory levels and made necessary adjustments to maximize sales and profits.
  • Motivated and mentored merchandise team to achieve high performance and job satisfaction.
  • Built positive relationships with vendors for consistent and reliable supply of products.
  • Collaborated with marketing team for prompt promotion of products.
  • Developed and implemented successful strategies to increase sales and profits.
  • Interacted with customers to obtain feedback and drive satisfaction.
  • Recognized for creating an excellent customer centric environment.

Education

Aberdeen High School
Aberdeen, WA

Timeline

Pet Care Specialist

Pet Supplies Plus
11.2022 - Current

Pet Store Supervisor

Pet Supplies Plus
11.2020 - 10.2022

Assistant Manager

Atlas Pet Supply
04.2011 - 09.2020

General Merchandise Manager

Safeway
09.2000 - 05.2011

Aberdeen High School

Similar Profiles

CREATE PROFILE
Kelli Quimby