Kellen Hill
Miami
Summary
Seasoned Sales Manager with notable experience in leading high-performing sales teams. Showcases strong leadership and strategic planning skills, adept at driving revenue growth and improving sales-team performance. Successfully implemented innovative sales strategies that increased market share in previous roles.
Overview
15
15
years of professional experience
Work History
Car Salesperson
Cardinal Buick GMC
Belleville
01.2021 - 01.2025
- Managed the sales process from initial contact to vehicle delivery.
- Built strong relationships with clients through excellent customer service practices.
- Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
- Presented persuasive arguments to close deals quickly while maintaining high profit margins for the dealership.
- Consistently exceeded quotas by pursuing and closing sales.
Business Development Manager
Serra Honda
OFallon
07.2017 - 07.2020
- Collaborated with sales teams to create effective promotional campaigns and initiatives.
- Determined business development opportunities and implemented effective strategy for client acquisition.
- Identified new customers through pipelining, pre-qualification and territory analysis and management.
- Provided training to sales staff on effective communication techniques when dealing with clients.
Quality Assurance Specialist
Assurant
Miami
11.2014 - 07.2017
- Collaborated with cross-functional teams to resolve quality issues promptly.
- Trained staff on quality assurance protocols and best practices.
- Reviewed supplier quality performance and provided feedback for improvement initiatives.
Sales Manager
Alorica
Miami
06.2010 - 11.2014
- Managed sales team to achieve monthly targets and drive revenue growth.
- Developed training programs to enhance team performance and product knowledge.
- Conducted sales presentations to showcase product features and benefits effectively.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Facilitated onboarding sessions for new hires across departments.
Education
Some College (No Degree) - Business Administration
Miami Dade College
MiamiSkills
- Customer relationship management
- Negotiation tactics
- Team leadership
- Time management
- Staff training and development
- Coaching and mentoring
- Contract negotiation
- CRM software
- Persuasive negotiations
- KPI analysis
- Account management
Languages
English
First Language
Spanish
Intermediate (B1)
B1
Timeline
Car Salesperson
Cardinal Buick GMC
01.2021 - 01.2025
Business Development Manager
Serra Honda
07.2017 - 07.2020
Quality Assurance Specialist
Assurant
11.2014 - 07.2017
Sales Manager
Alorica
06.2010 - 11.2014
Some College (No Degree) - Business Administration
Miami Dade College
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