Kellan Bonham Amey
Denver,Colorado
Summary
Successful Lead Server enthusiastic and personable about contributing to team's development and success. Able to cope under pressure and deliver excellent service. Support other team members in meeting customers' needs and representing restaurant's brand in all customer interactions.
Diligent Server with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Server
Paradies Lagardere
Denver, CO
08.2025 - Current
- Delivered exceptional customer service in high-volume dining environment.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Trained new team members on restaurant policies and service standards.
- Managed multiple tables efficiently while maintaining attention to detail.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Assisted in maintaining cleanliness and organization of dining area for optimal guest experience.
- Implemented strategies to improve workflow, resulting in enhanced service speed and quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Lead Server/Bartender
Mission Yogurt
Denver, CO
01.2013 - Current
- Opened Root Down DIA and have been apart of a team that is doing an average of 62,000 a day.
- Maintained safe food handling guidelines for optimal cleanliness, sanitation and safety.
- Served meals to customers and verified accuracy of delivered food against order details.
- Managed customer orders efficiently, ensuring accuracy and satisfaction.
- Resolved customer complaints with patience and professionalism to maintain positive atmosphere.
- Participated in team meetings to discuss performance goals, service improvements, and promotions.
- Trained new staff on restaurant protocols, menu knowledge, and customer service excellence.
- Demonstrated excellent multitasking skills during peak hours to manage multiple tables efficiently.
- Worked hand in hand with our co ownership, Edible Beats to ensure the Root Down menu was always precise to keep the standards of Root Down.
Lead Server/Bartender
Carrabba's/Blooming Brand's
Westminster
01.2011 - 01.2013
- Assisted kitchen staff with side work and food preparation for smooth restaurant operations.
- Maintained safe food handling guidelines for optimal cleanliness, sanitation and safety.
- Set up rooms before service with seating areas, credenzas and side stations.
- Served meals to customers and verified accuracy of delivered food against order details.
Education
High School Diploma -
Broomfield High School
Broomfield, CO04.2009
Cosmetology Degree -
Boulder TEC Vocational Education
Boulder, CO05.2009
Skills
- Teamwork and Collaboration
- Server monitoring
- Conflict Management
- High-volume dining
- Food inspection
- POS Systems
- Team Leadership
- Sales goals achievement
- Resourceful and Reliable
- Attention to Detail
- Staff Development
Certification
- Tips Training - [Timeframe]
Timeline
Server
Paradies Lagardere
08.2025 - Current
Lead Server/Bartender
Mission Yogurt
01.2013 - Current
Lead Server/Bartender
Carrabba's/Blooming Brand's
01.2011 - 01.2013
High School Diploma -
Broomfield High School
Cosmetology Degree -
Boulder TEC Vocational Education
Training
- TIPS Training Alcohol Training
- ServeSafe Food Safety Education
- F.A.S.T. Program (Families Against Struggling Youth)
Communication Skills
I am a listener, a leader and most importantly a supporter. My drive and focus are about teamwork. I understand what people need. I can pick up on people's cues and respond appropriately.