Kelajanae Curry
Colorado Springs
Summary
Dedicated customer service professional with experience in beauty advising and guest relations. Skilled in effective communication and multitasking while fostering a welcoming atmosphere. Committed to enhancing guest experiences and contributing to a client-centered environment.
Overview
3
3
years of professional experience
Work History
Beauty Advisor
Ulta Beauty Inc.
Colorado Springs
09.2024 - 05.2026
- Guided customers in selecting beauty products that met their specific needs, enhancing satisfaction.
- Demonstrated product usage and application techniques to enhance customer experience.
- Educated customers on skincare routines and makeup application best practices.
- Collaborated with team members to achieve store sales goals and objectives.
- Addressed customer inquiries and resolved issues effectively, ensuring a positive shopping experience.
- Informed customers on proper use of cosmetics, fragrances, and beauty items, promoting informed purchasing decisions.
- Maintained an up-to-date knowledge of all beauty products available for sale.
Cashier / Customer Service Team Member
Chick-fil-A
Colorado Springs
01.2023 - 08.2024
- Delivered friendly service that contributed to positive customer dining experiences.
- Resolved customer inquiries and complaints promptly and professionally.
- Handled cash, credit, and gift card transactions with accuracy and care.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Trained new cashiers on procedures and policies to ensure consistent service quality.
- Coordinated with team members to maintain efficient service flow during peak hours.
Education
Master of Science - Business Management
Colorado State University
Fort Collins, CO05-2026
Bachelor of Arts - Entrepreneurial Studies
University of Colorado At Boulder
Boulder, CO05-2025
Associate of Arts - General Studies
Pikes Peak Community College
Colorado Springs, CO05-2023
Skills
- Skincare consultation
- Product recommendations
- Product education
- Customer service
- Client engagement
- Customer insights
- Trend analysis
- Team collaboration
- Scheduling appointments
- Appointment scheduling
- Time management
- Conflict resolution
- Problem-solving abilities
- Effective communication
- Relationship building
Timeline
Beauty Advisor
Ulta Beauty Inc.
09.2024 - 05.2026
Cashier / Customer Service Team Member
Chick-fil-A
01.2023 - 08.2024
Master of Science - Business Management
Colorado State University
Bachelor of Arts - Entrepreneurial Studies
University of Colorado At Boulder
Associate of Arts - General Studies
Pikes Peak Community College