Keesha Hedderman

• Contributed to the emotional growth of infants by providing consistent support, care, and encouragement.
• Promoted development of social, emotional, and communication skills in infants.
• Developed strong relationships with parents by maintaining open communication channels and providing regular updates on their child''s progress.
• Maintained a tidy environment by sanitizing toys and play equipment through out each day to maintain safety and cleanliness standards.
• Enhanced infant development by implementing age-appropriate activities and lessons through curriculum with large and small group activities.

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• Facilitated smooth transitions within a schedule between daily activities to help establish predictable routines that fostered comfort and security for infants.

• Supported student physical, mental, and social development using classroom games and activities.
• Helped students explore concepts with engaging, learning-focused activities.
• Assisted lead teacher in providing individualized attention to students, resulting in improved physical and emotional development
• Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
• Engaged with children on an individual basis to build positive relationships and promote learning by using positive reinforcement strategies.
• Developed positive relationships with parents and children by demonstrating genuine care for their well-being and academic success.
• Worked with teachers to design lesson plans and coordinate activities for classes, to increase student engagement and growth by incorporating hands-on activities and group projects into the curriculum.
• Maintained tidy environment to comply with cleanliness and sanitation standards.

• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Cultivated warm relationships with regular customers.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Implemented effective communication strategies between front-of-house and back-of-house staff for effective operation.
• Helped customers with dietary restrictions, allergies and intolerances to obtain safe, delicious food by working closely with kitchen staff on alternatives.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Coordinated with kitchen staff to ensure order accuracy and timely preparation of dishes.
• Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.

• Assisted teachers in managing classroom behavior by enforcing rules and implementing positive reinforcement strategies.
• Promoted social-emotional development through the implementation of character education lessons and conflict resolution strategies.
• Provided support during classes, group lessons, and classroom activities.
• Boosted classroom engagement by incorporating interactive, hands-on activities into daily lesson plans.
• Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
• Ensured a safe learning environment by monitoring student activities and adhering to school safety protocols at all times.
• Helped teachers manage bus loading and unloading.
• Supported special needs students through one-on-one assistance, enabling them to reach their full potential in an inclusive environment.
• Streamlined record-keeping processes, maintaining accurate documentation of student attendance, grades, and behavioral incidents as needed.
• Improved classroom management by assisting teachers with behavioral interventions.

• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Restocked and organized merchandise in front lanes.
• Worked flexible schedule and extra shifts to meet business needs.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.