Keemia Shirvan
Littleton
Summary
Dynamic retail professional with a proven track record at Pandora Jewelry, excelling in guest complaint resolution and meticulous organization. Recognized for consistently exceeding sales goals while delivering management and skilled in effective communication, driving brand loyalty, and enhancing customer experiences.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate
Pandora
Lone Tree
03.2025 - Current
- Cultivate sales and brand loyalty through delivery of exceptional customer experiences and expert knowledge.
- Maintain impeccable merchandising standards and visual displays.
- Master product training to effectively communicate brand history and product benefits.
- Manage customer service, including jewelry exchanges, cleaning, and returns, while supporting inventory control and loss prevention.
- Consistantly exceed daily sales goals and KPIs.
Automotive Sales Consultant
Autonation Chrysler Dodge Jeep Ram Southwest
Littleton
01.2024 - 08.2024
- Conducted in-depth research to recommend vehicles aligned with customer needs and preferences.
- Provided comprehensive explanations of bank approvals, APRs, and financial stipulations for customer clarity.
- Expertly manage insurance verification processes to facilitate a smooth transaction process.
- Ecom Communications: Follow-up, cold calls, introductions, marketing, etc.
Retail Sales Associate
Earthbound Trading
Littleton
07.2019 - 12.2019
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Provided product information and recommendations to enhance customer experience.
- Maintained organized and visually appealing merchandise displays.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Education
High School Diploma -
Dakota Ridge High School
Littleton, CO05-2023
Skills
- Verbal and written communication
- Customer support and complaint resolution
- Sales goals attainment
- Financial explanation
- Organizational skills
- Event coordination
- Computer proficiency
Languages
Persian
Native/ Bilingual
English
Native/ Bilingual
Interests
- Cars
- Crafts
- Music
- Crime shows
- Comedy shows
- Reptiles/animals
- Fashion/Modeling
Timeline
Retail Sales Associate
Pandora
03.2025 - Current
Automotive Sales Consultant
Autonation Chrysler Dodge Jeep Ram Southwest
01.2024 - 08.2024
Retail Sales Associate
Earthbound Trading
07.2019 - 12.2019
High School Diploma -
Dakota Ridge High School