KayLynn Shaffer
Colorado Springs
Summary
Dedicated janitorial professional with experience in maintaining high cleanliness standards and ensuring chemical safety. Proven ability to collaborate effectively with team members while delivering exceptional customer support and responding swiftly to urgent cleaning requests. Excellent customer service skills, when it comes to hospitality, professionalism and communication.
Overview
3
3
years of professional experience
Work History
Janitorial Assistant
Pueblo Diversified Industries
Colorado Springs
05.2024 - 02.2025
- Cleaned and sanitized restrooms, break rooms, and common areas daily.
- Operated floor cleaning equipment to maintain cleanliness throughout facilities.
- Disinfected surfaces using appropriate chemicals and materials.
- Ensured safety protocols were followed while handling cleaning chemicals.
- Vacuumed carpets and upholstered furniture.
- Collaborated with team members to complete daily cleaning tasks efficiently.
- Responded promptly to urgent cleaning requests from staff and visitors.
- Restocked cleaning supplies and reported inventory needs to management.
- Cleaned windows, walls, ceilings, doors, door frames, baseboards.
- Ensured compliance with company policies and health and safety regulations.
- Reported any damages or maintenance issues to supervisor immediately.
- Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
Customer Service Cashier
Main Exchange
Colorado Springs
10.2021 - 08.2022
- Processed customer transactions efficiently at Main Exchange.
- Managed cash register operations and balanced cash drawers daily.
- Handled customer complaints with professionalism and empathy.
- Assisted customers with product inquiries and recommendations.
- Trained new staff on cash handling procedures and customer service techniques.
- Collaborated with team members to improve service quality.
- Handled incoming calls to address customer questions and enhance service experience. from customers regarding product availability or store locations.
- Communicated current promotions and pricing information to customers to enhance their shopping experience. of in-store promotions or pricing specials.
Education
GED -
KOKOMO HIGH SCHOOL
Kokomo06-2019
Skills
- Floor maintenance
- Chemical safety
- Sanitation techniques
- Safety compliance
- Equipment operation
- Quality control
- Inventory management
- Time management
- Cash handling procedures
- Employee training
- Customer support
- Teamwork
- Attention to detail
- Multitasking and prioritization
- Problem solving
- Task prioritization
- Communication skills
Timeline
Janitorial Assistant
Pueblo Diversified Industries
05.2024 - 02.2025
Customer Service Cashier
Main Exchange
10.2021 - 08.2022
GED -
KOKOMO HIGH SCHOOL