Summary
Overview
Work History
Education
Skills
Websites
Timeline
Additional Information
Generic
Kayla Reynolds

Kayla Reynolds

Brighton,CO

Summary

Strategic and solutions-focused SHRM-CP certified HR professional with over 5 years of experience overseeing human resources, compliance, and operations. Proven success in managing all HR functions including employee relations, benefits administration, policy development, performance management, compensation, and HRIS systems. Strong leadership background in both public education/nonprofit and healthcare environments, with deep knowledge of Colorado employment law and public-sector compliance. Skilled in building positive workplace culture, streamlining HR processes, and aligning talent strategy with organizational goals. Seeking to bring operational excellence and human capital leadership to a Human Resources Manager role within a forward-thinking manufacturing organization.

Overview

10
10
years of professional experience

Work History

Human Resources & Operations Manager (Business Manager)

Aspen Ridge Preparatory School
04.2022 - Current
  • Lead all human resources functions for an 80+ employee public charter school while also managing payroll, benefits, operations, and compliance. Serve as a Director-level partner to school leadership to align HR strategy with organizational goals.
  • Create, implement, and maintain HR policies, employee handbook updates, and regulatory compliance aligned with ADA, FMLA, COBRA, and state-specific employment laws.
  • Manage recruitment, onboarding, training, performance evaluations, and offboarding.
  • Administer payroll and benefits using iSolved, Paylocity, Ease, and Employee Navigator.
  • Oversee broker and vendor relationships for benefits, insurance, retirement, and HR systems.
  • Manage PERA and 403(b) retirement enrollment, reporting, and compliance.
  • Direct employee relations, including investigations, corrective actions, and conflict resolution.
  • Conduct compensation reviews, benefits planning, and open enrollment communications.
  • Lead staff development and compliance training; create annual HR calendars and evaluation tools.
  • Ensure grant compliance with federal and state funds and manage HR data reporting.
  • Present HR and financial summaries to the Board of Directors and state regulatory bodies.
  • Streamlined daily operations to enhance efficiency and improve service delivery.
  • Developed training materials for new staff to ensure consistent operational procedures.
  • Assisted in budget preparation and monitoring to align with financial goals.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Facilitated recruitment processes to attract top talent and enhance organizational culture.
  • Developed onboarding programs to improve new hire integration and retention.

Clinic Manager

American Vein & Vascular Institute
01.2021 - 01.2022
  • Opened and managed a new vein and vascular clinic location while overseeing administrative, operational, and human resource responsibilities.
  • Managed hiring, onboarding, training, and employee relations.
  • Supervised clinical and administrative staff; conducted performance evaluations and employee coaching.
  • Managed terminations and conflict resolution while ensuring compliance with labor laws and organizational policies.
  • Acted as a strategic liaison between clinical operations and executive leadership.
  • Developed and implemented operational procedures to enhance patient satisfaction.
  • Managed daily clinic operations, ensuring efficient patient flow and service delivery.
  • Ensured compliance with healthcare regulations and employment laws.
  • Coordinated with vendors, managed contracts, and led OSHA compliance initiatives.
  • Implemented scheduling systems to optimize staff assignments and enhance patient experience.
  • Collaborated with healthcare providers to maintain high standards of clinical care and compliance.
  • Monitored inventory levels, coordinating with suppliers for timely procurement of medical supplies.
  • Facilitated communication between departments to streamline workflows and enhance teamwork.
  • Analyzed patient feedback data to identify areas for service improvement and implement changes accordingly.
  • Resolved patient complaints in a timely manner, ensuring a positive experience for all parties involved.
  • Conducted frequent clinic walk-throughs to maintain safe work environment.
  • Developed strong relationships with patients, fostering trust and loyalty to the clinic.

Lead / Office Support

North Range Eye Care
08.2015 - 07.2021
  • Held informal leadership responsibilities in a small business optometry clinic. Regularly supported office management functions and daily operations in close collaboration with the clinic owner.
  • Interviewed and trained new staff; maintained schedules and coverage.
  • Oversaw daily workflows and supported front and back office coordination.
  • Provided conflict resolution, coaching, and team development.
  • Managed inventory, scheduling systems, and vendor communications.
  • Supported operational decision-making with the clinic owner.
  • Maintained compliance with OSHA and HIPAA.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.

Education

MBA - Human Resource Management Specialization

Colorado State University Global
Aurora, CO
06-2026

Bachelor of Science - Management

University of Phoenix
Phoenix, AZ
09-2019

Skills

  • SHRM-CP – Certified Professional
  • HRIS: iSolved, Paylocity, Employee Navigator, Ease
  • Benefits: PERA, 403(b), Health/Dental/Vision, 401(k), Life Insurance
  • Employment Law: ADA, FMLA, COBRA, FLSA, FAMLI
  • Employee Relations & Investigations
  • Vendor/Broker Management
  • Staff Development & Training
  • Compensation Strategy & Payroll
  • Conflict Resolution, Coaching, Engagement
  • Policy & Handbook Development

Timeline

Human Resources & Operations Manager (Business Manager)

Aspen Ridge Preparatory School
04.2022 - Current

Clinic Manager

American Vein & Vascular Institute
01.2021 - 01.2022

Lead / Office Support

North Range Eye Care
08.2015 - 07.2021

MBA - Human Resource Management Specialization

Colorado State University Global

Bachelor of Science - Management

University of Phoenix

Additional Information

  • Authorized to work in the U.S.
  • Available to travel up to 30%
  • Hybrid/onsite flexibility

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Kayla Reynolds