Kayla Lozoya
Aurora
Summary
Dedicated results driven professional with extensive experience in sales, management, and warehouse operations. I am seeking a challenging role that leverages my expertise in driving sales growth, leading high performing teams, and streamlining warehouse processes to achieve organizational success.
Overview
11
11
years of professional experience
Work History
Manager
Circle K Gas Station
03.2025 - 10.2025
- Led operational teams to enhance customer service and efficiency in flight operations.
- Oversaw staff training programs, improving performance and ensuring adherence to safety protocols.
- Collaborated with cross-functional teams to optimize scheduling and resource allocation.
- Implemented process improvements that reduced turnaround time for aircraft maintenance tasks.
Retail Merchandiser
Premium
05.2024 - 12.2024
- Led visual merchandising initiatives to enhance product presentation and increase customer engagement.
- Developed and implemented inventory management strategies to optimize stock levels and reduce shrinkage.
- Collaborated with cross-functional teams to execute promotional campaigns and seasonal displays effectively.
- Trained and mentored junior merchandisers on best practices for product placement and brand standards.
Travel Merchandiser
Retail Oddssey
01.2024 - 12.2024
- Product Placement: Strategically placing products to maximize sales.
- Inventory Management: Keeping track of stock levels and ordering more when needed.
- Promotional Setups: Creating eye-catching displays for sales and promotions.
- Analyzing Trends: Monitoring sales data to understand what products are performing well and adjusting inventory or displays accordingly.
Customer Service Representative
Coit Cleaning & Restoration Services
05.2022 - 02.2023
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Managed customer accounts, ensuring accurate information and timely service delivery.
- Trained new team members on company policies and customer service best practices.
- Collaborated with cross-functional teams to enhance service efficiency and customer satisfaction.
Warehouse Associate
CO-operative Laundry
01.2022 - 01.2023
- Receiving and Sorting: Receiving dirty linens and uniforms, sorting them according to type and destination.
- Distribution: Ensuring that clean linens and uniforms are distributed to the appropriate hospital departments promptly.
- Record Keeping: Maintaining accurate records of laundry operations, inventory movements and shipments.
Manager
Virgin Airlines
01.2015 - 01.2017
- Team Leadership: Leading and motivating a team to achieve high performance and customer satisfaction.
- Safety and Compliance: Overseeing safety protocols and ensuring compliance with aviation regulations.
Education
High School -
RANGEVIEW HIGH SCHOOL
01-2006
Community College - undefined
COMMUNITY COLLEGE OF AURORA
01-2008
Skills
- Strong Communication and Persuasion
- Knowledge of product and service
- Time Management
- Leadership and Team management
Timeline
Manager
Circle K Gas Station
03.2025 - 10.2025
Retail Merchandiser
Premium
05.2024 - 12.2024
Travel Merchandiser
Retail Oddssey
01.2024 - 12.2024
Customer Service Representative
Coit Cleaning & Restoration Services
05.2022 - 02.2023
Warehouse Associate
CO-operative Laundry
01.2022 - 01.2023
Manager
Virgin Airlines
01.2015 - 01.2017
Community College - undefined
COMMUNITY COLLEGE OF AURORA
High School -
RANGEVIEW HIGH SCHOOL