Kaycee Pingel
Longmont
Summary
Reliable barista who is quick to master new concepts and skills. Strong history of providing top-notch service and support.
Dedicated general manager with strong multitasking abilities and a passion for coffee. Recognized for training excellence and operational oversight, committed to elevating customer satisfaction and driving business success.
Overview
7
7
years of professional experience
Work History
General Manager
Chocolaterie Stam
Lafayette
04.2025 - 01.2026
- Oversaw daily operations of the chocolaterie, ensuring smooth workflow and customer satisfaction.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Trained new baristas on beverage preparation techniques and customer service standards.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Participated in coffee tasting and evaluation to enhance product knowledge and menu development.
Lead Barista
Humankind Coffee
Longmont
03.2021 - 04.2025
- Assisted in developing and making new syrup recipes for specialty drinks, and kept track of inventory.
- Prepared numerous varieties of hot and iced drinks with high accuracy and consistently strong customer satisfaction.
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
Server
Outworld Brewing
Longmont
02.2022 - 05.2022
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Memorized beer menu to meet customer needs and provide recommendations.
Barista/Server
Ginger and Baker
Fort Collins
07.2020 - 02.2021
- Managed coffee grinding and brewing equipment, performing regular maintenance and troubleshooting as needed.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Served multiple tables during peak brunch hours, while continuing to work at the coffee bar and register.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Assistant Store Manager
Justice Tween Brands
Loveland
07.2019 - 08.2020
- Conducted regular performance reviews of staff members in order to identify areas for improvement.
- Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Provided leadership support during peak business hours by motivating staff members to meet targets and jumped in when needed.
Education
High School Diploma -
Colorado Heritage Education School System
Greeley, CO05-2014
Skills
- Extensive coffee knowledge
- Customer service
- Multitasking Abilities
- Friendly and outgoing
- Team leadership
- Employee scheduling
- Inventory control
- Training and coaching
Timeline
General Manager
Chocolaterie Stam
04.2025 - 01.2026
Server
Outworld Brewing
02.2022 - 05.2022
Lead Barista
Humankind Coffee
03.2021 - 04.2025
Barista/Server
Ginger and Baker
07.2020 - 02.2021
Assistant Store Manager
Justice Tween Brands
07.2019 - 08.2020
High School Diploma -
Colorado Heritage Education School System