Katina Tabares
Westminster
Summary
Brings proven track record of success in determining eligibility and resolving complex cases. Works professionally with clients to develop and implement successful strategies for maximizing services and benefits. Skilled in problem-solving, identifying solutions meeting clients' needs and providing QA accuracy of 98%-100%.
Overview
7
7
years of professional experience
Work History
Eligibility Technician II
Denver Human Services
06.2017 - Current
- Resolved discrepancies with client applications to verify eligibility.
- Assisted clients with accurate eligibility form, application and document completion.
- Processed and certified documents for accuracy and compliance with government regulations.
- Communicated with people from various cultures and backgrounds on application process.
- Reviewed applications for different aid programs including SNAP, Colorado Works, Medicaid & CCAP determining qualification criteria for individuals.
HR Staffing Associate
ICON Information Consultants
01.2017 - 05.2017
- Collaborated with manager to determine department's short and long-term hiring needs.
- Conducted reference checks and screening of potential candidates to support onboarding process.
- Facilitated smooth employee transitions with comprehensive onboarding program.
- Reduced risks by enforcing compliance with federal, state and local employment laws and regulations.
- Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes, and supporting documentation.
Education
GED -
John F. Kennedy High School
Denver, CO02.1990
Skills
- PC Proficient
- MS Word
- Eligibility Determination
- Interviewing
- Application Support
- Customer Service
- Data Entry
- Strong Communication Skills
- Problem Solving
- Knowledge in CHATS, CBMS, sales force, workforce management system (WMS), interfaces, rights and responsibilities, Rule, policies and procedures
Timeline
Eligibility Technician II
Denver Human Services
06.2017 - Current
HR Staffing Associate
ICON Information Consultants
01.2017 - 05.2017
GED -
John F. Kennedy High School
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