KATIE NUNEZ
Denver
Summary
I am a detail-oriented and people-focused professional with a strong background in customer service and operations management. I am looking to join the Charles Schwab team as part of my transition toward a long-term financial services career.
Overview
5
5
years of professional experience
Work History
Private Childcare Provider
Self-Employed
12.2024 - Current
- Provided exceptional one-on-one service in a high-trust, client-focused environment,
- Demonstrated consistency, reliability, and trustworthiness while communicating effectively.
- Developed a skillset of adaptability, problem-solving, and quick decision-making while balancing multiple responsibilities.
Dementia and Assisted Living Caregiver
Belmont Village Senior Living
07.2023 - 12.2024
- Delivered compassionate, individualized support to clients with dementia in high-sensitivity environments.
- Built trusting relationships with clients and families through consistent communication, patience, and attentive service tailored to changing cognitive and physical needs.
- Navigated urgent and complex situations with calm, solution-oriented care.
Office and Communications Manager
St. Aidan's Episcopal Church
03.2023 - 11.2023
- Served as the primary point of contact for parishioners and the public.
- Managed internal and external communications across print, web, and email platforms.
- Oversaw scheduling, event coordination, and administrative operations.
Operations Coordinator
MENTOR Colorado
10.2021 - 03.2023
- Supported day-to-day operations and client-facing initiatives for a nonprofit organization.
- Managed invoicing, payroll, and financial tracking with precision and confidentiality.
- Collaborated across departments to coordinate donor communications, grant submissions, and event logistics.
Adult Community Services Program Supervisor
Imagine! Colorado
07.2020 - 10.2021
- Provided administrative leadership and client service oversight for programs supporting individuals with intellectual and developmental disabilities (IDD).
- Managed budgets, billing, payroll, and scheduling with a focus on regulatory compliance and efficient service delivery.
- Adapted client services to virtual platforms during the COVID-19 pandemic.
Adult Community Services Program Coordinator
Imagine! Colorado
11.2019 - 07.2020
- Directly supported individuals with IDD by overseeing staff training, certifications, and service quality.
- Managed staff schedules, hiring, volunteer coordination, and donor engagement.
- Acted as a liaison between families, care teams, and partner agencies.
Education
Associate Degree - Arts
Front Range Community College
08.2013
Bachelor’s Degree - Criminal Justice
American Public University
05.2021
Skills
- Microsoft Office 365
- Salesforce
- DocuSign
- Stripe
- American Red Cross Adult and Pediatric First Aid/CPR/AED Certified
- Qualified Medication Administration Personnel (QMAP) Certified
Timeline
Private Childcare Provider
Self-Employed
12.2024 - Current
Dementia and Assisted Living Caregiver
Belmont Village Senior Living
07.2023 - 12.2024
Office and Communications Manager
St. Aidan's Episcopal Church
03.2023 - 11.2023
Operations Coordinator
MENTOR Colorado
10.2021 - 03.2023
Adult Community Services Program Supervisor
Imagine! Colorado
07.2020 - 10.2021
Adult Community Services Program Coordinator
Imagine! Colorado
11.2019 - 07.2020
Bachelor’s Degree - Criminal Justice
American Public University
Associate Degree - Arts
Front Range Community College
Similar Profiles
Talia JunTalia Jun
Nail Technician at Self-employedNail Technician at Self-employed
Anasua SarkarAnasua Sarkar
Tutor at Self-employedTutor at Self-employed
Timothy SenterTimothy Senter
Owner/Operator/CEO at Self-EmployedOwner/Operator/CEO at Self-Employed
Maxine MollnerMaxine Mollner
Craft Shop Creator at Self-employedCraft Shop Creator at Self-employed
Vanessa Vazquez HuizarVanessa Vazquez Huizar
SPED Paraprofessional at Denver Public SchoolsSPED Paraprofessional at Denver Public Schools