Katie Marsillett
Ault
Summary
Dedicated banking professional with strong cash handling expertise and a focus on customer relationship development. Proven ability to process transactions accurately while maintaining compliance. Driven by customer satisfaction. A Kentucky native, looking forward to the opportunity to bring my Southern Hospitality to your location.
Overview
5
5
years of professional experience
Work History
Bank Teller
Community Trust Bank Inc.
Pikeville, KY
06.2024 - Current
- Processed customer transactions accurately and efficiently, ensuring compliance with banking regulations.
- Assisted customers with account inquiries, providing prompt and knowledgeable support to enhance satisfaction.
- Balanced cash drawer daily, maintaining accuracy, along with timely service.
- Followed check handling guidelines to prevent any fraudulent activity.
Personal Banker
Citizens Bank of Kentucky
Allen City, KY
06.2021 - 06.2024
- Intake of personal data, from new account holders upon opening.
- Managed existing customer accounts, ensuring accuracy and compliance with banking regulations.
- Developed personalized banking solutions to enhance customer satisfaction and loyalty.
- Analyzed customer financial needs to recommend appropriate products and services.
- Perform electronic domestic wire transfers
- Maintained a positive growth in sales and new accounts for this location.
Education
High School Diploma -
Prestonsburg High School
Prestonsburg, KY06.2019
Skills
- Customer relationship development
- Cash handling expertise
- Data entry efficiency
- Sales and Cross-selling
- Deposit and withdrawal management
- Transaction processing
- Fraud detection
- Multitasking and organization
Timeline
Bank Teller
Community Trust Bank Inc.
06.2024 - Current
Personal Banker
Citizens Bank of Kentucky
06.2021 - 06.2024
High School Diploma -
Prestonsburg High School