Desired Job Title
Retail Warehouse ClerkManagerAccounting AssistantProfessional Dog GroomerWork Type
Full TimePart TimeSeasonal WorkLocation Preference
On-SiteLocation: Longmont, CO, CO
Open to relocation: Yes
Hi, I’m
Katie Hains
Dog Groomer
Longmont,CO
Work Preference
Summary
Experienced dog groomer with a strong passion for animal care and grooming. Dedicated to re-entering the industry, bringing enhanced skills in management, customer relations, and scheduling gained from recent professional roles, which complement her proven expertise in high-quality grooming. Proven ability to provide high-quality grooming services and enhance pet well-being. Committed to maintaining a safe and positive environment for all dogs.
Overview
14
years of professional experience
Work History
Eldora Ski Resort
Retail Warehouse Clerk
11.2025 - 05.2026
Job overview
- Managed inventory flow, processing incoming shipments and facilitating timely stock replenishment to ensure maximum product availability.
- Provided expert product recommendations and resolved customer inquiries, leveraging strong communication skills to enhance the shopping experience.
- Maintained a professional, organized, and inviting retail environment through meticulous merchandise display and store upkeep.
Rocky Mountain Whitewater Rafting Office
Manager
05.2023 - 08.2025
Job overview
- Coordinated and managed daily tour and activity scheduling for all rafting guides, ensuring seamless operational flow.
- Managed all front desk operations and high-volume customer communications, handling 100+ inquiries daily via phone, email, and in-person.
- Resolved customer complaints promptly, achieving and maintaining high customer satisfaction ratings.
- Oversaw core administrative and financial processes, including inventory monitoring, cash management, and payroll processing.
- Managed new employee onboarding, including overseeing the hiring process and developing comprehensive training materials on office procedures and policies.
Your Books Balance
Accounting Assistant
10.2022 - 04.2025
Job overview
- Managed accurate financial record-keeping and cash flow by processing all customer payments and utilizing QuickBooks for data maintenance.
- Conducted regular bank statement reconciliation to ensure financial accuracy.
- Assisted in core payroll functions and employee time tracking.
- Generated monthly financial reports, providing management with data for informed decision-making.
A Dogs World *Previously Doggy Dog World
Professional Dog Groomer
03.2012 - 10.2022
Job overview
- Provided professional grooming services for various dog breeds and sizes.
- Executed high-quality, breed-specific grooming services for diverse canine breeds, utilizing advanced techniques and professional tools including clippers, scissors, and shears.
- Ensured canine comfort and safety through expert animal handling and restraint techniques, continually monitoring dogs for signs of stress or discomfort.
- Managed comprehensive client relations, including consultations on grooming preferences, education on post-grooming care, and providing product recommendations to enhance pet well-being.
- Streamlined salon efficiency by overseeing inventory management, maintaining cleanliness standards, and developing and training new employees on technical grooming and safety protocols.
- Previously Doggy Dog World
Education
Dakota Ridge Senior High SchoolLittleton
High School Diploma
University Overview
Skills
- Dog grooming
- Animal handling expertise
- Client relationship management
- Attention to detail
- Time management
- Problem solving
- Heavy lifting
- Scheduling and planning
- Team collaboration
- Unpacking merchandise
- Customer service
- Decision-making
Timeline
Retail Warehouse Clerk
Eldora Ski Resort
11.2025 - 05.2026
Manager
Rocky Mountain Whitewater Rafting Office
05.2023 - 08.2025
Accounting Assistant
Your Books Balance
10.2022 - 04.2025
Professional Dog Groomer
A Dogs World *Previously Doggy Dog World
03.2012 - 10.2022
Dakota Ridge Senior High School
High School Diploma
Dog Grooming Portfolio
Dog Grooming Portfolio
https://photos.app.goo.gl/PFnsrMEujeCtErQ26