Katie Hains
Longmont
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Ski and Ride Reservations
Eldora Mountain Resort
11.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Office Manager
Rocky Mountain Whitewater Rafting
05.2023 - Current
- Scheduling
- Payroll
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Bookkeeper
Your Books Balance LLC
10.2022 - Current
- Established QuickBooks accounting system to reflect accurate financial records
- Gathered, evaluated and summarized account data in detailed financial reports
- Reconciled accounts and updated financial records with remarkable accuracy
- Maintained and processed invoices, deposits, and money logs
Dog Groomer
A Dogs World
08.2020 - 09.2022
- Spoke to customers regarding boarding, grooming, daycare services, pricing and sold additional items
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets
- Managed inventory, ordered new supplies, and maintained optimal storage to meet expected needs
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers
Education
High School Diploma -
Dakota Ridge Senior High School
05.2015
Skills
- Customer Service
- Phone Etiquette
- Merchandise Receiving and Handling
- Dedicated and Hardworking
- Flexible and adaptable
- Excellent communication
- Multitasking Abilities
- Quickbooks
- Microsoft
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Ski and Ride Reservations
Eldora Mountain Resort
11.2024 - Current
Office Manager
Rocky Mountain Whitewater Rafting
05.2023 - Current
Bookkeeper
Your Books Balance LLC
10.2022 - Current
Dog Groomer
A Dogs World
08.2020 - 09.2022
High School Diploma -
Dakota Ridge Senior High School
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