Katia Palacios
Colombia
Summary
Talent Acquisition Specialist with over 4 years of experience in full-cycle recruitment across LATAM. Skilled in candidate sourcing, screening, and stakeholder management. Proficient in ATS platforms and other tools (iCIMS, Salesforce), and Boolean search techniques. Strong background in project management, data-driven hiring strategies, and talent mapping. Passionate about delivering excellent candidate experiences, and supporting organizational growth.
Overview
8
8
years of professional experience
Work History
Talent Acquisition Specialist
Attorney Assistant
Remote
09.2022 - Current
- Managed multiple recruitment platforms and candidate databases.
- Conducted candidate sourcing, and coordinated screening processes.
- Partnered with hiring managers to define recruitment needs, and ensure alignment.
- Coordinated full-cycle recruitment processes across LATAM.
- Implemented data-driven approaches to reduce time to hire.
- Supported recruitment efforts and regional hiring focus across LATAM.
CS Bilingual Recruiter
Teleperformance
Cali
07.2021 - 09.2022
- Pre-screened applicants for CS, Tech, and Translation roles.
- Posted job offers on multiple platforms, and managed applicant pipelines.
- Improved candidate experience through structured interviews and timely communication.
- proved candidate experience through structured interviews and timely communication.
- Achieved consistent monthly hiring targets through proactive sourcing.
MPM - Supervisor
Teleperformance
Colombia
01.2021 - 06.2021
- Managed high-priority VIP and executive clients.
- Monitored team performance and delivered quality analysis and feedback.
Disputes & Financial Services De
SITEL Group S.A
Colombia
03.2018 - 02.2021
- Handled fraud reports, escalations, and advanced Excel reporting.
- Provided client support with interpretation and digital wallet management.
English Mentor | Intership
USC
Colombia
03.2019 - 10.2020
- Taught English classes to undergraduate students.
- Designed lesson plans and managed classrooms effectively.
- Developed strong communication, presentation, and public speaking skills
Education
Bachelor's Degree - Foreign Languages Education
USC
Cali06-2021
Skills
- Full-cycle recruitment
- Candidate Screening & Interviewing
- Boolean Search
- Project Management
- Market Research & Talent Mapping
- Talent Pipeline Development
- Data management
- Trello, iCIMS, Microsoft Office
- Candidate sourcing
- Google Suite, Salesforce, Calendly
- Social media recruiting
- Global recruitment
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
French
Limited
Japanese
Elementary
Timeline
Talent Acquisition Specialist
Attorney Assistant
09.2022 - Current
CS Bilingual Recruiter
Teleperformance
07.2021 - 09.2022
MPM - Supervisor
Teleperformance
01.2021 - 06.2021
English Mentor | Intership
USC
03.2019 - 10.2020
Disputes & Financial Services De
SITEL Group S.A
03.2018 - 02.2021
Bachelor's Degree - Foreign Languages Education
USC
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