Kathleen Bryant

Managed daily admissions operations, ensuring efficient processing of student applications and inquiries.

• Conducted testing and development of new enrollment processes of new enrollment process and creation of training documents for Northern Colorado schools, researching, contacting, setting up meetings, event coordination and contract reviews with outside vendors.
• Coordinated campus tours and informational sessions for prospective students and parents.
• Streamlined communication between departments to enhance applicant follow-up procedures.
• Trained new staff on admissions protocols and software systems for improved operational efficiency.
• Answered phones, called prospects and handled initial email contacts for applicants to program.
• Assisted with graduation audit ensuring state requirements were met
• Manage and edit Graduation page on school website
• Managed sensitive applicant data with strict adherence to privacy regulations while working cross-functionally within the institution''s teams.
• Enhanced applicant satisfaction by providing comprehensive support during admissions process.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Volunteered to help with special projects of varying degrees of complexity.

Screened, reviewed, verified, and processed victim impact statements and court documents in accordance with departmental procedures, state statutes to identify victims eligible for restitution.

• Submitted court orders and motions to court and DDA's for restitution
• Answered phone calls and emails in a timely manner to meet all court deadlines
• Worked with the Deputy District Attorney’s, legal assistants, victim compensation coordinator and restitution team to create a process to implement changes to the restitution process per the District Attorney's position on restitution policies and state statutes.
• Communication and crisis management between victims, DDA’s, insurance agencies, collection agencies, court accountants and referral agencies.
• Developed case management protocols to enhance workflow efficiency and accuracy.

Provided advocacy, information regarding rights and court orders, and immediate crisis intervention for victims of crime

• Assessed immediate victim needs, providing referrals and follow-up services to victims, witnesses, and their families, notification of victim rights and post-sentencing statute requirements
• Maintenance and composition of statistical records for department and grant reporting, evaluates effectiveness of services provided and assists in developing new policies and procedures
• Provide training to staff regarding the Colorado Victim’s Rights Act and policies and procedures regarding victim services, oversee volunteers and interns including recruitment, placement, and evaluation of volunteers for a department or division.
• Facilitated stakeholder meetings to gather feedback and refine operational strategies.
• Create process with case management for notifying victims of those in specialty courts, work with interdisciplinary team including DA office and probation regarding issues with victim notifications and processes.
• Collaborated with cross-functional teams to enhance program efficiency and service delivery.

Attended meetings with community groups, including youth service organizations and Children, Youth and Families, to foster collaborations and share resources, Certified facilitator for New Mom’s Boot Camp,observe and record non-custodial parental and child interaction, follow and enforce policies and procedures required under victim rights amendment, collect payments, ensure safety and communicate concerns to director and team, communication with parents about concerns, provided documents as needed for court.

• Developed and implemented parent education programs to enhance family engagement and support.
• Coordinated workshops and training sessions tailored to diverse community needs.
• Track statistical information using excel spreadsheets and Survey Monkey.

• Answer phones and return calls, communication with outside services including Summit Stone, Larimer County Detention and probation officers, Adult protective services, Larimer County workforce center, followed safety guidelines for guests and ensured policies were followed, Monitored inventory levels of supplies to ensure availability for operations., case management including setting appointments and follow up, maintenance of guest files for women’s program, goal setting for female participants.
• Coordinated daily operations to support program delivery and enhance client services.

• Set and achieved sales goals for Van Heusen and Izod; planned personnel needs, developed employees, set individual goals, recruited, hired, and retained staff; scheduled shifts and verified payroll submissions; enhanced customer satisfaction, achieving 4th place in district customer surveys among 21 stores; created planning processes to utilize personnel talents to meet deadlines; implemented marketing and point of sales media for multi-store outlet; managed logistics for product placement and backroom operations.
• 2/2005-10/2012 Store manager
• Managed daily site operations, ensuring compliance with safety regulations and operational standards.
• Oversaw project timelines and resource allocation, enhancing workflow efficiency across multiple teams.
• Developed training programs for new hires, fostering a culture of safety and productivity.