KATHRYN McCORMICK

Hospitality expert with extensive experience in service delivery, team training, and operational support across various roles. Skilled in enhancing guest interactions and streamlining service processes, fostering a polished and welcoming dining environment that prioritizes customer satisfaction and efficiency.

• SERVER & BARTENDER, 08/01/20, CURRENT, Delivered attentive, personality-driven service designed to build guest satisfaction, loyalty, and repeat business., Maintained organized liquor stock and inventory while supporting kitchen preparation, garnishing, and timely food service., Balanced bar and dining-room priorities while keeping quality, cleanliness, and the guest experience at the center of each shift. Create a welcoming guest experience while supporting smooth service from seating through the final course., Assist with food expediting, presentation, and garnishing to ensure dishes leave the kitchen accurately and ready for the guest., Anticipate operational needs, support management throughout service, and help maintain polished, guest-ready spaces.
• HOSTESS, SERVER, CASHIER & PREP COOK, 08/01/16, 08/01/20, Built versatile front- and back-of-house experience across table service, food preparation, cash handling, drive-thru operations, and shift support., Followed recipes and preparation standards to maintain consistency, quality, and efficient service., Managed cash and credit-card transactions while maintaining food-safety and workplace-cleanliness standards., Earned alcohol-service certification and became a trusted, flexible team member across multiple restaurant functions. Managed guest flow and server sections to create efficient seating while maintaining a warm first impression., Reconfigured dining spaces for larger parties and anticipated front-of-house needs throughout service.